Classic Ford Columbia

A very comfortable experience....no pressure... we worked with a Sales Consultant (Rico Gibson) who actually LISTENED to our description of what we wanted to buy, rather than trying to sell us what he wanted to sell...they were willing to locate the car we wanted at another dealership within their corporate group and brought it to Columbia from NC..all in all, a very positive car buying experience.

I bought a Ford Lightening Electric truck for Classic and i was hoping to get the Tax credit for the vehicle. I even financed it through Ford. After calling for several weeks, I had to call corporate for them to tell me this dealer does not participate in the tax credit. Now i am out 7500 because they did not revel this to me until a year later. Very poor customer service. My family has always bought Ford. Unfortunately we will no longer be recommending Ford due to this dealership.

What a horrible experience my wife and I had in purchasing a vehicle with this organization. They messed up the DMV paperwork that caused us significant delays in obtaining a genuine state license plate. It turns out the dealer sold us the vehicle without having actual title to the vehicle in hand. The general manager, Jamil Stanton, handled everything quite poorly. The finance manager, Gates, was less than impressive as well. The only positive thing I can say about this organization is their title clerk, Lee Ann Beadles, who helped us finally get things figured out thirty days after we purchased the vehicle. I have purchased several vehicles in my life, and I can tell you right now that this dealership does not present itself as one having its act together. How embarrassing for Mr. Mills, the owner, of this organization. He needs to hire some folks that know what they are doing and how to treat customers properly.