1625 Savannah Hwy
Charleston, SC 29407

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Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Palmetto Ford Lincoln

Overall Rating:

3.7 (out of 5)

93% recommend this dealer

1001 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I am beyond grateful for John Munch who took my concerns

Reviewed by Naomi PaganJune 08, 2024

I am beyond grateful for John Munch who took my concerns seriously & made it his priority to get what was needed done. A man of his word. A man of integrity

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

On the advice of Rob, the service manager at Triple A, I

Reviewed by cginettocpaMay 30, 2024

On the advice of Rob, the service manager at Triple A, I took my F150 to Palmetto Ford where I met Allen Oltmann, the service advisor. I told him the story about my F 150, which only had 17,000 miles on it since 2020, and had an oil leak. I also told him that the AAA service manager advised me to take it to Ford as the power train was still under warrantee. That saved me $1,300.00 because Allen had Palmetto Ford honor the warrantee. When I got to Ford and asked Allen how long it would take, he said "one week." I had to figure out where to rent a vehicle. Later that same day, Allen called me and said that he had the technician, who would be working on my pickup, would have it finished in one day. And so, I had no out of pocket expense for the repair and lost no time by having Allen and the technician work on getting my pickup repaired in one day.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had my card towed in to Palmetto Ford on Friday and my

Reviewed by pammyjane1970May 03, 2024

Had my card towed in to Palmetto Ford on Friday and my extended warranty ran out on Saturday before the car could be looked at. Repairs came out to $687. Called Jason Kelsey and he contacted my extended warranty company and got them to pay for my repairs. He really went the extra mile to help me when it wasn't his job to do so. I will always go to Palmetto Ford for service and sales. Tony Barron always makes sure that I purchase a great car. Best salesman ever!! You can't go wrong with Palmetto Ford!! Bruce has a great team!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Palmetto Ford Lincoln

Palmetto Ford Lincoln and Mama?s Used Cars has proudly served Charleston and the Tri-County area for over 45 years. We are family owned and operated. Palmetto Ford Lincoln has been recognized as the Number #1 Volume Ford dealer in the Charleston area in not only Ford sales but also customer satisfaction. In fact in 2012 we were recognized by DealerRater as DealerRater of the Year for 2012 in the State of South Carolina. This award is based on customer recognition and positive feedback. Palmetto offers the best Ford products for the best price. Call click or come by.

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