Ford
New Car Dealership in Scranton, PA
Overall Rating
4.8/5
Read dealer reviews
Welcome to Gibbons Ford
For over 60 years, families in Northeastern Pennsylvania have come to know Gibbons Ford. Since 1949, the Gibbons Family has been serving different generations by meeting the needs of our customers and by offering a product they believe in.
Need service for your new Ford?
Gibbons Ford's Ford-trained mechanics can help.
Gibbons Ford Reviews
Overall Rating
4.8/5
469 out of 480 people recommended this dealer
Overall Facilities:
4.4/5
Dishonest Dealer - Watch Out
Reviewed by FordTruck
in Utica, NY
October 28, 2019
I was in the market for a new truck but saw a slightly used one at their dealership (only 2000 miles) so I ended up purchasing the "used" truck. I was told they purchased it when it had only 32 miles on it, drove it from the dealer they purchased it from and then someone at the dealer drove it for a short time to end up at 2,000 miles. The truck had dirty hand prints on the ceiling so we inquired why - we were told the person who detailed it wasn't very good and assured us there was no problem with the truck. We called back the next day when we tried the moonroof and it did not close properly. We found out they replced the entire moonroof the day before we came to look at the truck. We were told by the manager that they did not have to disclose that information to us (even after we inquired about it when we looked at the truck). The truck had an odor and again we were told no one smoked in it... but we found out that was not the case and again the manager said they did not have to disclose that information...... whether they have to or not - honesty is usually the best policy... BEWARE if you are purchasing a used vehicle from them - you never know what you are getting. The moonroof still doesn't work properly and I am going to have to take it to another dealer to get it fixed.... I am just hoping it doesn't leak. Very dissatisified...and the delearship flat out lied to us. Oh and to top it off, they never gave us the title to the truck because the person you pay doesn't know what they are doing.... we are waiting for that to come in the mail now.
Great people works there !!!!
Reviewed by Greg
in Poconos, PA
July 28, 2019
This was the best buying experience we have ever had. Taryn and Ashley were very pleasant, nice, professional and very knowledgeable. Absolutely no pushing!!!!! I will highly recommend if you need new or used vehicle. Thank you Taryn!!!
First class start to finish
Reviewed by Russell Reed
in Dickson City, PA
November 18, 2014
We purchased a new 2014 f150 the entire process start to finish was first class. Don Hull are salesman was great. It was the second vehicle we purchased from Gibbons. we will return for our next purchase.
