Ford and Lincoln
New Car Dealership in Reading, PA
Overall Rating
4.4/5
Read dealer reviews
Welcome to Tom Masano Ford Lincoln! Located in Reading, PA, Tom Masano Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Tom Masano Ford Lincoln a good one, for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
Tom Masano Ford Lincoln also has a service department if you need ongoing support with your new Ford or Lincoln, Tom Masano Ford Lincoln has Ford-trained mechanics and uses the highest quality parts. If you are in Reading, Tom Masano Ford Lincoln should be your dealership!
Tom Masano Ford Lincoln Reviews
Overall Rating
4.4/5
268 out of 303 people recommended this dealer
Overall Facilities:
2.3/5
New car
Reviewed by Heidi Mccarty
in Fleetwood, PA
June 25, 2020
Corey Cronrath helped me get my new Chevy trax , saw the car one day the next day he made it work, Can't thank him enough and I love the car
Careless
Reviewed by Cristina Garcia
in Reading , PA
May 13, 2020
I purchased my Ford Explorer 2015 (53,020 miles) at Tom Masano dealership. I have had my vehicle now for 8 months (miles put on 6,320) and within the first week my car battery was bad and car will no longer turn on. Thankfully, they did help by providing me with a new battery. Also, I have experienced another issue with my Ford, there has been a water leak that damaged my sunroof and other parts of my car. My warranty did not cover my expenses and had to pay out of pocket 1,000 plus. I asked if this car had any history on the drains of the sunroof before and I did not get the answer I was looking for. I have not drove this car since it was fixed. I am now experiencing a different issue with my car and it's making a loud noise on the passenger side and in the rear driver's side. I have inspected everything from the internal of my car and nothing is causing this noise. I keep hearing this noise inside the passenger's dashboard and in the rear. I know if it's something serious or the water leak damaged something else, that's going be another expense I would have to pay. I should not be experiencing these issues in 7 months, yes cars do break down or something stops working from it but I honestly car dealerships just want to make their money and could care less what happens next to their customers. I am now dealing with back-to-back issues on this car and regardless of the outcome, I will end up losing money again. I took my vehicle to get this noise checked and they did not find nothing wrong with my car. However, I did get charged a fee of 100 plus dollars for them to look at my car! If you are reading this review, my advice is reviewing the car faxes, bring with you someone who knows about cars, and don't buy a car from here if you are skeptical about the car status. I will never buy a car from here again!
AWESOME DEALERSHIP
Reviewed by BOB AND BRENDA WEAVER
in Lititz,PA.17543
December 02, 2015
Just want to let you know our experience at Tom Masono Lincoln was not a ordinary experience!We had a very knowledgeable salesman (Richard Nolt) and was not pushy. I would highly recommend this dealership to anyone and this salesman as well. Everyone was acomodating and helped us out with all the questions we had since this is our first Lincoln and I'm sure it won't be our last.
