1456 Route 61 S
Pottsville, PA 17901

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Sales: 570-622-1991

Used Cars: 570-622-1991

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Sands Ford of Pottsville

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

94 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

HAPPY

Reviewed by Joseph Lobichusky from Barnesville, PAJanuary 17, 2024

Best car buying experience I have ever had...no high pressure annoying sales talk; just friendly, knowledgeable, super nice people working there...the kind you love to deal with but hardly ever find anymore.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Go to Manderbach instead!

Reviewed by Sherry from Pottsville, PAOctober 06, 2023

The sales people at Sands are great, however, the service department has gone down hill. I've been a customer for over 17 years and sadly will not be returning to Sands Ford for purchases, or repairs. They do not hold their techs accountable when they make an error, and instead pass the issue off to the customer; no matter the cost. I won't go into a lot of detail here, however, I will say I've filed a complaint with the Ford Manufacturer and there will be a complaint on the BBB site too. Sands Ford of Pottsville is supposed to be a state of the art dealership with high tech equipment etc, however, the error their tech has cost me could have been avoided with the right tools & patience; yet they tell me I need a new motor on a car with 80,235 miles. Ridiculous! Needless to say I had to have my car towed to another shop as they were not willing to #1 - admit their error, and #2 - provide any good will discounts on behalf of the dealership for their mechanic's error. They attempted (so they said) to inquire with the Ford Manufacturer about a Good Will discount and it was denied as my car is no longer under warranty; however, it wasn't a factory defect, it was a mechanic error so the discount should have come from Sands. I will say that's the first issue I've had with them like this, however, they made a similar error to another family member's car a little over a year ago. The service department has definitely gone down hill since Cheryl & Bob are no longer service advisors. Please know I am referring to the main dealership not Quick Lane.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Great buying experience

Reviewed by Scott Davidson from Mohnton, PAMay 31, 2023

Friendly and not pushy. I was buying a used truck so I wasn?t expecting perfection. But they were quick to agree to make a few fixes, most particularly replacing the windshield due to a chip in the corner. They are also quick to respond to questions I?ve had after the sale. I would definitely recommend buying a vehicle here.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Scott, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Sands Ford of Pottsville

Absolute Honesty and Integrity- The Sands Auto Group is an 80 year old family owned and operated business; there is a Sands in every store and we offer the finest selection of Pre owned Cars and Trucks. Sands Auto Group will keep you coming back; Free Carfax on any vehicle Free Loaner Cars and Free Pa. State Inspection including labor to perform inspection. Sands is also proud to offer finance opportunities for ALL credit levels first time buyers program and all extended warranty options

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