1300 Gulf Lab Rd
Pittsburgh, PA 15238
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 5:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Pittsburgh, PA that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Poor Customer Service!!!
I had a terrible experience with this dealer, and unfortunately after speaking with the owner Richard Bazzy, it does not seem like he takes his customers complaints seriously. When I tried to reach out to explain the terrible treatment I received from his employees, he replied in less than a few hours, and vehemently defended his employees. He simply said it was a misunderstanding, and they did not mean to treat me wrong. It is important to investigate customer service issues, because word of mouth spreads fast, and it seems from these reviews that poor customer service, and harsh/rude treatment is not uncommon for Shultz Ford. There service department also was not able to solve my issues, so I had to take it to another dealer in order to get my air conditioner fixed. This dealer is also much more expensive than other dealerships I have visited. I would recommend you avoid Shults Ford at all costs.
Maximum rating = 5
Poor Customer Service!!!
I had a terrible experience with this dealer, and unfortunately after speaking with the owner Richard Bazzy, it does not seem like he takes his customers complaints seriously. When I tried to reach out to explain the terrible treatment I received from his employees, he replied in less than a few hours, and vehemently defended his employees. He simply said it was a misunderstanding, and they did not mean to treat me wrong. It is important to investigate customer service issues, because word of mouth spreads fast, and it seems from these reviews that poor customer service, and harsh/rude treatment is not uncommon for Shultz Ford. There service department also was not able to solve my issues, so I had to take it to another dealer in order to get my air conditioner fixed. This dealer is also much more expensive than other dealerships I have visited. I would recommend you avoid Shults Ford at all costs.
Maximum rating = 5
Customer service
Denis and Chris were very friendly and great customer service. Jim the transport guy also very nice.
Maximum rating = 5
"The Shults Ford difference".Really is Black and White!
IMAGINE A dealership who returns to a simpler time of life. Before complications. Before color. When the doors could be unlocked. When you could walk to school. When you could stay outside and play until the street lights came on. When the world really was black and white.
IMAGINE A dealership committed to old fashioned values and principles. Where words like "yes ma'am""yes sir""thank you" and "please" exist as a culture not a script.
IMAGINE A dealership where our customers really do come first and where every decision is based on doing the right thing not the most profitable
Find out what your used car is worth with our appraisal tool.