730 Valley Forge Rd
Phoenixville, PA 19460

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 4:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of John Kennedy Ford of Phoenixville

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unfair

Reviewed by Joanne Daley from Pa.February 25, 2021

I traded in our truck. We were not given a fair trade price. They sold my truck for 7000.00 More than the amount we were given. I feel very upset not treated fairly. I should have double checked on its value but I trusted them. Not a way to treat a senior citizen.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Horrible

Reviewed by None from NoneMarch 09, 2020

Sales people customer skills were horrible. I will never go back there again. It’s sad I was a customer for a long time. Times change.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Valve Replacement

Reviewed by Anonymous from CollegevilleAugust 20, 2018

Brought in Thursday at Noon, since I thought Warranty might cover the 'Check engine' issue. Quoted $550 for repair and couldn't be done until Monday. Checked Google, said repair averages $200-$280 depending on vehicle. Took to my local shop...$192 including labor, done same day. Enough said. Will NEVER have service done at Kennedy unless covered by warranty. Have had good experiences buying cars from 2 different Kennedy dealers, and terrible service experiences with both price gouging.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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