9371 Roosevelt Blv
Philadelphia, PA 19114

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Sales: 267-540-9927

Used Cars: 267-540-9927

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Chapman Ford of Northeast Philadelphia

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

990 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership was great n explained everything n the

Reviewed by lulud423July 13, 2025

The dealership was great n explained everything n the Manager Keith was grateful n very helpful when I was shopping for a car.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brian was a great help in helping me find my new car.

Reviewed by darian1027July 09, 2025

Brian was a great help in helping me find my new car. He was patient and let me take my time to figure out and find exactly what I wanted.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They dp not know how to treat a paying customer or follow

Reviewed by firerescue7July 07, 2025

They dp not know how to treat a paying customer or follow directions. When you send all money before seeing truck.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chapman Ford of Northeast Philadelphia

We have been a fixture in our community for 40 years and we have created a family atmosphere with our customers which is WHY they continually come to CHAPMAN NORTHEAST for their entire vehicle needs. Our primary focus is CUSTOMER SERVICE and SATISFACTION and it is our mission to make sure every one of our customers is completely satisfied. Our finance team works with many different banks and financial institutions to give you the best available options for your situation; credit challenges as well as programs to help rebuild your credit. If you have excellent credit we can offer discounts on percentage rates for credit scores and equity.

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  • No cost, no-hassle negotiation
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