3250 Wilmington Rd
New Castle, PA 16105

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Sales: 724-658-3521

Used Cars: 724-658-3521

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Phil Fitts Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I'm 70 yrs old and needed a vehicle to be safe in.

Reviewed by Roxana Altman from Ellwood City, PAMay 24, 2025

I'm 70 yrs old and needed a vehicle to be safe in...I was treated like I mattered and getting my needs was important to them...I am very pleased with the whole experience..

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

There were no problems and were able to answer any

Reviewed by Marian Spieker from Enon Valley, PANovember 15, 2024

There were no problems and were able to answer any questions that I asked. I have not had to purchase a vehicle on my own for over 40 years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Marian: Thank you so much for choosing Phil Fitts Ford & Lincoln! Please let us know if we can be of any more assistance. Thank you from the Phil Fitts Family

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

excellent body shop with attention to detail

Reviewed by Rob from Wexford PADecember 28, 2022

Tony and his team took care of my 2018 alfa romeo giulia after I hit a deer .They were very professional, from the initial call to the rental to the ins co. and to the body work. They are 'A' rated by my insurance company. The parts only took 2 weeks to come in(unbelivable). The car was returned in less than 3 weeks. The paint blended beautifully. The car looked amazing. I highly recommend them! Thank you Tony& team

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Rob, thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Phil Fitts Ford

Phil Fitts Ford in New Castle PA also serving the Mercer, Beaver, Butler and greater Pittsburgh is proud to be an automotive leader in our area. Since opening our doors Phil Fitts Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

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