8416 Sharon-Mercer Rd
Mercer, PA 16137

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Sales: 724-662-3730

Used Cars: 724-662-3730

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30pm – 12:00pm

Reviews of Bill McCandless Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have always purchased our cars from McCandless Ford.

Reviewed by stacycolussyJuly 09, 2024

I have always purchased our cars from McCandless Ford. I will not be getting another one there. The cars have been great. The service has gone downhill. I get my cars back with grease and oil marks on the headliner, the sun visor and the side pillar. With my last two oil changes on different vehicles I have been told I needed service work. I told them I would do the work myself. Imagine my disappointment when I got home and checked the issues only to discover that the work did not need done. This has happened numerous times in the last couple of years. I have no idea if the mechanics are behind these issues or the service manager. I am leaning toward the latter. It has been different mechanics.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Super Service

Reviewed by Mike D from Wexford, PASeptember 01, 2022

Great Service!!! Fast and courteous!!! I had a problem that other Ford dealers said they were too busy, but McCandless found a way to get it done!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I am a very satisfied customer

Reviewed by Pam Schaller from Sharon PaJuly 06, 2022

I have had only good experiences with this company. They have given me excellent service. I would highly recommend them (and have) to friends and family. The staff is friendly and kind. If I'm buying another car, I would purchase it there.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bill McCandless Ford

Annual year-end sales event happening at Bill McCandless Ford. Come see our showroom for big deals as we get ready for the New Year.
Since opening our doors Bill McCandless Ford has maintained a solid commitment to you our customers offering a wide selection of Ford vehicles and ease of purchase.
Whether you are in the market to purchase a new Ford a quality used/pre-owned vehicle or if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Bill McCandless Ford will get you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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