8416 Sharon-Mercer Rd
Mercer, PA 16137

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Sales: 724-662-3730

Used Cars: 724-662-3730

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30pm – 12:00pm

Reviews of Bill McCandless Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I can't say enough about my experience buying a car from

Reviewed by Staci Allgood from Canton Ohio November 28, 2025

I can't say enough about my experience buying a car from McCandless Ford and sales person Joe Mike. It was the easiest and most pleasant car buying process I've ever had. I found the exact vehicle online and contacted them about details. Since I live 87 miles away, I was hoping I wasn't wasting my time. Joe got some basic information and then sent me a video inside and out of the vehicle! So much nicer than pictures - it really made me excited to see it in person. Joe was friendly and informative, and just the right amount of salesy. He wasn't pushy at all. He negotiated a more than fair trade in amount and applied every discount he could. He showed me how to connect the new tech to my phone and how to use it. I've forgotten all of it of course, but I couldn't be happier with my ride. Thank you for the great car buying experience! .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I have always purchased our cars from McCandless Ford.

Reviewed by stacycolussyJuly 09, 2024

I have always purchased our cars from McCandless Ford. I will not be getting another one there. The cars have been great. The service has gone downhill. I get my cars back with grease and oil marks on the headliner, the sun visor and the side pillar. With my last two oil changes on different vehicles I have been told I needed service work. I told them I would do the work myself. Imagine my disappointment when I got home and checked the issues only to discover that the work did not need done. This has happened numerous times in the last couple of years. I have no idea if the mechanics are behind these issues or the service manager. I am leaning toward the latter. It has been different mechanics.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Super Service

Reviewed by Mike D from Wexford, PASeptember 01, 2022

Great Service!!! Fast and courteous!!! I had a problem that other Ford dealers said they were too busy, but McCandless found a way to get it done!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bill McCandless Ford

Annual year-end sales event happening at Bill McCandless Ford. Come see our showroom for big deals as we get ready for the New Year.
Since opening our doors Bill McCandless Ford has maintained a solid commitment to you our customers offering a wide selection of Ford vehicles and ease of purchase.
Whether you are in the market to purchase a new Ford a quality used/pre-owned vehicle or if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Bill McCandless Ford will get you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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