300 S Main St
Manheim, PA 17545

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 6:30pm
Wed 7:30am – 5:00pm
Thu 7:30am – 6:30pm
Fri 7:30am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Hondru Ford of Manheim

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Customer Service

Reviewed by Timothy Krimmel from Lancaster, PAJune 15, 2018

Do not recommend this dealership to anyone for buying a new vehicle from the commercial department. The customer service is horrible and I will never recommend anyone to buy from this dealership again. Ford should pull there franchise for as many calls as I had to make to have them fix my new truck. It took about two years to fix the problem and they still have not reimbursed me for the tools that were damaged from the truck body that leaked. They keep blaming the Reading but I wrote the check to Hondaru Ford.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Ford Escape

Reviewed by Stacy from Etters, PASeptember 28, 2017

It was great working with Roger. He was very persistent in keeping in contact with me, and was very patient with us. He waited until we were ready to make a decision. He was very informative and knowledgeable. Such a friendly guy. We had an overall great experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Correcting my original review

Reviewed by D.Truesdale from Manheim, PASeptember 02, 2017

I incorrectly rated Roger Moreno in my original review rating him as a one star instead of. A five star salesperson! He is extremely knowledgable and great to work with!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Hondru Ford of Manheim

The Hondru family of dealerships began in 1981. The dealership quickly earned a reputation for its? great service and an unbeatable buying experience. The dealerships continued success is due to its outstanding employees and loyal customers as well as our reputation for honesty dependable service and sales. In addition the Hondru Dealerships have a state of the art body shop. We strongly support School Districts fundraisers sporting events and many other community sponsored programs through various donations. We realize a community is only as strong as the support it receives. The ?Hondru Experience? is everything you expect it to be.

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