1939 Lincoln Hwy
Langhorne, PA 19047

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Fred Beans Ford of Langhorne

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst customer service ever.

Reviewed by Christopher Moon from PAMay 15, 2024

Worst customer service ever. Talked to 5 people and heard 3 different things of what’s wrong with my truck. Not to mention the truck is being serviced for something that what an issue from day one and I’m being charged for it. Fred Beans sold me crap and won’t own up to crap. I bought 2 vehicles there and will never buy one from there again. I will never spend another penny there. Screw Fred Beans and that whole dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

rip off dealer

Reviewed by johnson from ambler paApril 20, 2023

bought a 2018 f 150 at the of march for 30k went to trade it in for a 2019 f 150 only put 500 miles on it and they offer me 27k this place is a rip off dont go there save yourself a headache and would not go anymore toward 30 smh the last time i go there

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Buy your car from a different dealer

Reviewed by Astounded of Langhorne from langhorne, paJune 25, 2022

Today we started our orientation for a new ca & KIA was on the list. We chose Fred Beans of Langhorne as they are close to home & we like to support local businesses. We didn't even make it inside, even though it's 90F today! The sales assistant opened the door & stepped out to ask how she could help. The she proceeded to tell us everything she did not have, that 15 cars on back order were already sold. My friend was looking for a smaller, turbo charged car either a new or used KIA, perhaps something else from the used car selection. The sales person was not able to listen long enough to learn our needs. She then walked inside & came out 2 mins later to say she had another appointment! Then we were approached by 2 other Sales Reps as we browed the lot. One was quite frankly rude. When asked about a car he said "how would I know I sell new KIA's" & followed it with a dismissive hand gesture. Perhaps a more appropriate response would have been - one moment, let me get a colleague who deals with our used car inventory. After all, he approached us, we did not approach him with a question! KIA may be a great car, however our experience of the team at Fred Beans is that they do not want to assist or spend any time at all to make a sale that is right & enjoyable for both parties. Our experience is that they are rude & have poor listening, communication skills & low grade understanding on the cars they are selling. My advise would be buy a car from a different dealer

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Fred Beans Ford of Langhorne

Fred Beans Ford of Langhorne has been serving the Langhorne, Philadelphia, Yardley, Morrisville, Bristol, Fairless Hills, Levittown, and Bensalem areas for a long time, and over the years, we've built a reputation of trust, exciting deals, and an extensive finance department that keeps people coming back time and again. It takes a lot more than a single happy customer to pull that off. We are the premier Ford dealership in the region, and it all comes down to our customer base. From outstanding selection to superb customer service and ongoing relationships, we're here.

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