Fred Beans Ford of Langhorne

I just drove 700 miles from Pennsylvania back to Michigan in my new ride from Fred Beans of Langhorne and let me tell you… it was the smoothest car ride of my LIFE! Biggest shoutout to Austin McCormac — the BEST car salesman I’ve ever worked with. From start to finish, he made the process effortless, transparent, and even fun. No pressure, no games — just genuine help, real advice, and great energy. He truly went above and beyond to make sure I felt confident every step of the way. As a single mom, buying a car can feel overwhelming — like you’re walking into a world where people expect you not to know what you’re doing. But Austin made me feel empowered, informed, and taken care of. That peace of mind? Unmatched. I’m not local, but the 700-mile trip was worth every single mile just to work with someone like Austin. My car handled the road like a dream — and I’m STILL in awe at how easy he made everything. If you’re buying a car soon, do yourself a favor: go to Fred Beans of Langhorne and ASK. FOR. AUSTIN. You’ll thank me later.

I would have given a lower rating if possible My wife went to Fred Beans service department because her oil was low and could not get the oil cap off The last time it was serviced was at Fred Beans. And not only did she get an oil change, she got brakes, tire rotation, fuel injection service, etc She arrives at Fred Beans and they say she hasn't been there before. WHAT? Explains how the oil cap will not come off Guy from the service department tries, than gets a wrench and gets the cap off. Says he put it back on loosely. WHAT? We need it on correctly, not loosely Ask for a new cap, charge us $32 & change for a new cap. A CAP THAT THEY BROKE ON HER LAST VISIT One last thing. When calling Fred Beans to explain our issue, the guy that answered the phone asked how she knew the oil was low if we couldn't get the cap off. Said, "Used the dip stick". He replied, "that is not the most accurate reading". WHAT? I give Fred Beans service department ZERO Stars

Worst customer service ever. Talked to 5 people and heard 3 different things of what’s wrong with my truck. Not to mention the truck is being serviced for something that what an issue from day one and I’m being charged for it. Fred Beans sold me crap and won’t own up to crap. I bought 2 vehicles there and will never buy one from there again. I will never spend another penny there. Screw Fred Beans and that whole dealership.