1485 Manheim Pike
Lancaster, PA 17601

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Sales: 717-844-5205

Used Cars: 717-844-5193

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Chapman Ford Lancaster

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

1418 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I made the trip out from Philadelphia on a whim to look

Reviewed by Morning Train October 09, 2025

I made the trip out from Philadelphia on a whim to look at Chapman Ford's assortment of vehicles. Like so many others, I didn't "expect to buy" that day. I thought I would take a look, make notes, and gather appropriate information that could assist me with a thorough & thoughtful decision later on in the year. The atmosphere in the showroom was light and free of pressure, which made it fun to dream and shop. Aaron, the salesman I had the good fortune of being paired with that day, was sincere, knowledgable, and well spoken. He had answers to most of my questions, of which there were many, and for those less obvious answers he had a gracious team of managers ready to step in and assist. Aaron was also curious about my business, which showcased his care for helping me pick the right tool for my needs on the road. In the end, I made the decision to purchase the Bronco Sport that day. I am pleased to have (2) comprehensive warranties behind my vehicle, and me, which offer support, if ever needed, country wide. In my line of work, and with the amount that I travel, this peace of mind feels priceless. Furthermore, to know that a gracious team resides within the walls of Chapman Ford Lancaster, offers me a feeling of refuge from the fast paced & often uncertain world of the modern automobile. For those in the market for a new or pre-owned vehicle, consider a trip to Lancaster to meet with this wonderful team.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Aaron was a great salesman, I also had the pleasure of

Reviewed by Chrisjohnson839September 27, 2025

Aaron was a great salesman, I also had the pleasure of meeting one of the managers who was very nice as well. My overall experience both starting off rough, ended very well and I was very pleased with Chapman Ford Lancaster, and Aaron.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

John was a great help in getting a deal finalized.

Reviewed by jami1226September 22, 2025

John was a great help in getting a deal finalized. When an issue was had with a previous vehicle, the did everything possible to make things right.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chapman Ford Lancaster

Thank you for considering Chapman Ford. We're here to provide you with tools that we hope will make buying a car easier. Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Ford of your choice. At Chapman Ford our goal is to assist you in making a confident decision. Our friendly professional staff members are here to answer your questions and listen to your needs. Chapman Ford Lancaster doesn't stop with your vehicle purchase. Our Service Department is staffed with factory-trained technicians ready to perform everything from regular maintenance to expert repairs.

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