Stuckey Ford

When they lowballed me on my trade I told them it would not work and I would not be taking that deal. The salesman tried to do so many gymnastics with the numbers to justify their offer, which was unacceptable. After telling him “no” three or four times I literally had to stand up, tell him “thanks for your time” and walk out. Super pushy. Will never go back.

We recently worked with sales professionals at Stuckey Ford and found them to be a pleasure to deal with—honest, upfront, and respectful of our time. Unfortunately, our experience with management was the complete opposite. What should have been a straightforward car-buying experience turned into an exhausting afternoon filled with the usual back-and-forth tactics. Despite clearly stating that we had a prior commitment, our keys were held until negotiations were wrapped up, making us late and leaving a very sour impression. Our time is extremely limited outside of Mondays due to our schedules. Since we couldn’t finalize the deal that day, we attempted to work out remaining details throughout the week. Our sales professional continued to do his best to help, but it was clear that management was not being transparent. We were told—nearly a week later—that the offer from Monday was only good for that day, something that was never disclosed at the time. We were also told our trade value would be nullified if we didn’t sign the following Monday, which felt like pressure rather than professionalism. To make matters worse, we’ve repeatedly asked for a final financing amount and continue to be quoted the same number from Monday—despite having made an additional payment, which should have changed the balance. Overall, we’re incredibly disappointed in the tactics used by management, which felt more like gamesmanship than customer service. Again, our sales professional did his best to navigate a frustrating situation, but the behavior at the management level at Stuckey Ford does not reflect the values Stuckey Automotive claims to stand for

purchased a23 xlt less than 13000 miles went by pic of truck got there they gave that bed cover to another customer I ended up getting a old faded one from something old they detailed the truck I recleaned it at home the next morning so pissed I should have taken it back for a refund. offered my another cleaning and was told got a used truck got a used bed cover and was also told new ones aren't that expensive, I won't go back there again and will spend the 100 dollar deductible to another dealer for repairs on the extended warranty.WILL NEVER GO BACK AGAIN. don't understand all the five star reviews I must be the only one that got screwed.