1565 Carlisle Pike
Hanover, PA 17331

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Sales: 717-633-1999

Used Cars: 717-633-1999

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00am
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 4:00pm
Tue 7:00am – 4:00pm
Wed 7:00am – 4:00pm
Thu 7:00am – 4:00pm
Fri 7:00am – 4:00pm
Sat 7:30am – 1:00pm

Reviews of Gene Latta Ford

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

148 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

If you want an easy and reasonable buying experince, look

Reviewed by Jonathan Williams from Gettysburg, PAJune 08, 2024

If you want an easy and reasonable buying experince, look no futher than this family run buisness. Chris Fox is an excellent sales person! He is extremely kind and friendly. I also had the chance to work with Greg who was also excellent. Unlike sales teams from other dealerships, none of the staff try pushing you to make any hasty decisions. Everything is very well communicated and honest. I ordered a truck to be built from ford and had effective updates along the way and felt I could always reach out to them with questions. Once the truck arrived, I was only at the dealership for an hour or so before having the keys and driving off. This is the only dealership I will ever buy a Ford vehicle from as I can always trust them.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Working with Ken Brittain was a great experience.

Reviewed by Ken Weaver from East Berlin Pa.June 02, 2024

Working with Ken Brittain was a great experience. He answered all my questions in a very timely manner. All around good guy! Thanks Ken!!!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

I haven't car shopped since 2005 so I was out of my

Reviewed by KateMay 29, 2024

I haven't car shopped since 2005 so I was out of my league when I made a stop here after a bad crash totaling my Rav4. I was sent by a friend so naively I thought I'd be in trustworthy hands. I had no idea about vehicle values in the market, my failure for not researching. Salesman had a specific SUV in mind for me, a 2018 Ecosport Titanium. Only on my asking did I get to test drive another vehicle. I needed a vehicle so I shelled out $28,000 for a SUV I learned too late had a fair market value of $15,000 but has steadily gone down in value since. I was not shown a CarMax report or anything. I was handed the bill to pay and frankly didn't think I had a choice given my urgent need for a vehicle. I was basically trapped and should have taken a knowledgeable friend or walked. I've heard how car dealerships try to get away with anything, but I felt I should trust this place having been setup by who I thought was a friend. I was wrong. The Ecosport is a rough ride, very small and cramped ( I'm 5'2 110 lbs), not very fuel efficient and rated poorly by several independent organizations. I contacted the salesman obviously too late to see if they could work with me in getting a better vehicle, better deal. Never heard anything from them. I'm 75 and I don't expect to be given any special treatment for my age, but I'm still shocked at the calloused greed that this dealership represents. This SUV doesn't even have a spare tire. It's basically a piece of junk compared to the RAV4 I had. My two dogs don't like riding in it, it's so rough, you feel every bump on the road. I made a huge mistake going there. I made another mistake not walking away. And another mistake thinking I had a friend who's recommendation I could trust. He, incidentally, used to work here. Many people think this is a dealership with a big halo. My experience says not so. My mechanic, not Latta, calls this SUV a s_ _t box. I don't know about that but it's a very uncomfortable vehicle and I will never return to Gene Latta dealership for maintenance or anything. I have nothing good to say about being financially hosed. Beware of wolves in sheep's clothing, is the expensive lesson I learned.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

About Gene Latta Ford

Gene Latta Ford is your Ford dealership! Also serving Gettysburg Northern Maryland York and Spring Grove; we sell new used and certified pre-owned Ford cars trucks and SUVs.

The knowledgeable staff in our Financing Department will work with you to find a financing option that best fits your budget. Whatever your credit history or even if you are a first-time car buyer you can trust that Gene Latta Ford will get you into the car or truck you choose with professionalism and attention to your needs.

Customer satisfaction is our highest priority and our staff is committed to achieving this goal in every aspect of our business.

Ready to buy? Get a price quote before visiting the dealership.

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