700 N US Route 15
Dillsburg, PA 17019

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Sales: 717-502-4158

Used Cars: 717-502-4382

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 4:30pm
Sat 7:30am – 12:00pm

Reviews of Bob Ruth Ford

Overall Rating:

4.2 (out of 5)

94% recommend this dealer

1954 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The lie about cars, they are rude and insulting.

Reviewed by nate from dillsburg paJuly 29, 2025

The lie about cars, they are rude and insulting. I was told to "cry to my daddy" when I pointed out their lies. You need to stay very far away

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This has to be the worst experience ever.

Reviewed by Disappointed buyerJuly 29, 2025

This has to be the worst experience ever. Dishonest and rude. Seriously don't get involved. Not worth the stree

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

It's illegal to sell a car in PA without a title, but

Reviewed by PenguinPenguinJuly 28, 2025

It's illegal to sell a car in PA without a title, but don't worry... These guys WILL and then make you wait a month after you've paid them, and STILL not give you a car... Then call you the idiot for not knowing how "the title process works".

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We’re sorry to hear about your experience and understand your frustration. Our team has been in contact & we’re continuing to work toward resolving the issue.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bob Ruth Ford

We provide the highest levels of customer satisfaction through progressive management dedicated employees and high standards of operational excellence. We're family owned and operated. Our customers always come first and we strive to improve our processes consistently. Bob Ruth Ford follows this mission statement: "To change the world's perception of the car dealership experience one customer at a time." Our sales staff has years of experience and is tasked with guaranteeing that every customer is completely satisfied. We offer Guaranteed Credit Approval at our store through the Credit Acceptance Corporation. We cant wait to assist you!

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