Ford
New Car Dealership in Carnegie, PA
Overall Rating
4.8/5
Read dealer reviews
Welcome to Woltz & Wind Ford located at 2100 Washington Pike in Heidelberg, PA. "Pittsburgh's Award Winning Ford Dealership" 11 times Ford President's award winner.
We offer great selection and our low price guarantee along with our award winning service. Please stop by for a true pleasant car buying experience.
Woltz and Wind Ford is committed to Customer Service on all Ford Cars, Ford Trucks and Ford SUVs, and our Ford Service Department is here to help you Save Time & Money.
We have a great inventory of New Ford Vehicles & Pre-Owned Cars. Please give us a call anytime if you have questions.
Woltz & Wind Ford's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Woltz & Wind Ford Reviews
Overall Rating
4.8/5
559 out of 574 people recommended this dealer
Overall Facilities:
2.7/5
I purchased a slightly used car
Reviewed by Nikki Robison
in PGH
July 08, 2020
I purchased a used car from them on the 1st day they were allowed to reopen from the CoVid close down. There was a small scratch through the clear coat on the door. The salesman promised me that they would fix it as soon as they got back up to full staff. I have email proof. I waited 2 months and heard nothing. I contacted them, and got a response but never an appointment time, same salesman told me "he would get back to me with a time" well that was a week ago. I tried emailing the dealership..no response. I texted back the salesman..no response. Well they have their money. I had planned on taking the car there for service but it highly unlikely now. Just don't believe them..they will tell you whatever to get the sale...then leave you in the lurch.
Very prompt
Reviewed by Mitchell P.
in Pittsburgh, Pa
May 15, 2020
I’ve inquired about the availability of several cars from several dealerships via email. Woltz and Wind contacted me about having any questions about the vehicle and responded back to me with a trade-in estimate for my vehicle both in less than 24 hours. Unfortunately I cannot say the same for most other dealerships.
Used car bought remotely
Reviewed by DJD
in Philadelphia PA
March 06, 2017
I purchased a used 2014 Flex from Woltz Wind Ford remotely. We were looking for particular features and found the vehicle online. From the start they were terrific to work with. Our main salesman was Mike Galvin. He returned texts and calls promptly and followed up quickly with answers to our questions.
Naturally we were a bit apprehensive purchasing a vehicle that we could not see and drive for ourselves ahead of the transaction.
Everything was handled forthrightly and expeditiously by everyone at Woltz Wind. Purchasing the car from Philadelphia was slightly complicated. The documents had to be sent and returned by overnight mail--twice because we forgot one signature on one document the first time. All the documents came clearly sorted and labeled with a return envelope.
The vehicle was checked and certified very quickly. Even on his days off Mike responded, and the dealership followed through with questions and requests--even after the transaction was essentially complete. I was especially impressed when, after the vehicle was paid for in full and being readied for shipment, a mechanic discovered a theretofore unnoticed defect in a rocker panel, and Michael called me immediately. We agreed to delay shipment a couple of business days while they expedited procurement and installation of the part. I could well have imagined a scenario where they ignored the problem and left it for us to discover ourselves--leaving us to manage the logistics of getting it repaired by a different dealer here.
When the shipper arrived at the dealer his dispatcher called me with a question I could not answer. I called Mike, who was off. He called the dealership and the issue was resolved and the vehicle loaded and on the road in under 15 minutes.
I called today, over a week after closing the deal, to ask a question and I received a call back and answer within 5 minutes.
It is clear that not only does the salesman make every effort to support the customer, but the dealership--including the mechanical and body shops--make every effort to support the salesman.
The vehicle itself is exactly as advertised and we are so far (only about 50 miles of driving) happy with it.
Overall I was treated very very well and my anxieties about purchasing long distance put to rest by Mike's and the dealership's excellent treatment.
