Ford
New Car Dealership in Carnegie, PA
Overall Rating
4.8/5
Read dealer reviews
Welcome to Woltz & Wind Ford located at 2100 Washington Pike in Heidelberg, PA. "Pittsburgh's Award Winning Ford Dealership" 11 times Ford President's award winner.
We offer great selection and our low price guarantee along with our award winning service. Please stop by for a true pleasant car buying experience.
Woltz and Wind Ford is committed to Customer Service on all Ford Cars, Ford Trucks and Ford SUVs, and our Ford Service Department is here to help you Save Time & Money.
We have a great inventory of New Ford Vehicles & Pre-Owned Cars. Please give us a call anytime if you have questions.
Woltz & Wind Ford's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Woltz & Wind Ford Reviews
Overall Rating
4.8/5
558 out of 572 people recommended this dealer
Overall Facilities:
2.8/5
DON'T BUY A TRUCK FROM WOLTZ or WASHINGTON FORD!
Reviewed by FORDSOLDMEALEMON
in Pittsburgh, PA
November 13, 2019
If you value reliability and customer service, I would encourage you to look elsewhere when purchasing an F150. I purchased an F150 in 2017 that was clearly a lemon--doors freeze shut every time the weather freezes. This item was recalled and the truck spent a total of over 30 days in the dealership (spanning 3 trips) last year. They would not fix it and sent it home each time saying "we don't know why this continues to happen." On a two year old vehicle, that is not acceptable. Here we are in winter 2019 and the doors are frozen OPEN again! When I called the dealership to schedule an appointment they explained they would not be able to provide a rental car--for their error and negligence. Stick with GMC or Honda, Ford is not what it used to be!
Best experience ever at a car dealer!
Reviewed by BobG999999
in Cincinnati, OH
April 03, 2019
The best experience we've ever had at a car dealer. Steve Siegel was amazing, and kept us informed of all of the little details as the transaction went through. Jill McCrackin was delightful to work with, a great sense of humor. Jack May talked to us on a personal level, showing that the leadership of this dealership is what gets the whole place going.
Even though they were over 4 hours away, if they had the vehicle we wanted, we wouldn't hesitate to go there again.
Used car bought remotely
Reviewed by DJD
in Philadelphia PA
March 06, 2017
I purchased a used 2014 Flex from Woltz Wind Ford remotely. We were looking for particular features and found the vehicle online. From the start they were terrific to work with. Our main salesman was Mike Galvin. He returned texts and calls promptly and followed up quickly with answers to our questions.
Naturally we were a bit apprehensive purchasing a vehicle that we could not see and drive for ourselves ahead of the transaction.
Everything was handled forthrightly and expeditiously by everyone at Woltz Wind. Purchasing the car from Philadelphia was slightly complicated. The documents had to be sent and returned by overnight mail--twice because we forgot one signature on one document the first time. All the documents came clearly sorted and labeled with a return envelope.
The vehicle was checked and certified very quickly. Even on his days off Mike responded, and the dealership followed through with questions and requests--even after the transaction was essentially complete. I was especially impressed when, after the vehicle was paid for in full and being readied for shipment, a mechanic discovered a theretofore unnoticed defect in a rocker panel, and Michael called me immediately. We agreed to delay shipment a couple of business days while they expedited procurement and installation of the part. I could well have imagined a scenario where they ignored the problem and left it for us to discover ourselves--leaving us to manage the logistics of getting it repaired by a different dealer here.
When the shipper arrived at the dealer his dispatcher called me with a question I could not answer. I called Mike, who was off. He called the dealership and the issue was resolved and the vehicle loaded and on the road in under 15 minutes.
I called today, over a week after closing the deal, to ask a question and I received a call back and answer within 5 minutes.
It is clear that not only does the salesman make every effort to support the customer, but the dealership--including the mechanical and body shops--make every effort to support the salesman.
The vehicle itself is exactly as advertised and we are so far (only about 50 miles of driving) happy with it.
Overall I was treated very very well and my anxieties about purchasing long distance put to rest by Mike's and the dealership's excellent treatment.
