Bradford Fairway Sales and Leasing

Bought two trucks here both turned out to be junk a ram 1500 with 40000 miles shouldn't need a new motor already have had a rental car that's horrible and junk like rent me a vehicle like what I'm paying for not a junk car I have nothing good to really say other than Craig the sales guy there is awesome became friends with him very nice guy!

I have been extremely disappointed with this dealership on many levels! A vehicle I purchased from them included free state inspections but when I actually took it to the service department and had it inspected they billed me for the inspection (stating that they no longer honor that!?!) The same vehicle was involved in a two-year delay in waiting for a replacement part for a factory recall. Ford Motor Company repeatedly offered to provide a rental vehicle (with stipulations) and Fairway repeatedly refused to provide the replacement vehicle. Finally, after having to drive an unsafe vehicle for two years, I asked to speak with the General Manager (request denied) and was assured that the General Manager would be informed of my concern (not sure that happened in a timely fashion). Well, if he was informed apparently he was not concerned enough to contact me about it! After Fairway Ford "kicked the can down the road" numerous times (assuring me that the recall parts would arrive soon) and repeatedly contradicted information offered to me by Ford Motor Company, I became extremely frustrated and sold the vehicle. This former loyal Ford customer will be extremely hesitant to purchase another Ford vehicle and I will DEFINITELY never purchase another vehicle from Fairway Ford of Bradford. I would suggest other consumers purchase from another dealer...one that will communicate truthfully and show some concern for their customers. I have purchased vehicles from many dealers over the years and after this debacle I would rank Bradford Fairway Ford at the rock bottom of the list!

I had an occasion recently to need service. I had a very good experience. Their service dept. was friendly and accommodating. I also saved a few bucks by using Fairway.