525 Rt. 100 N
Boyertown, PA 19512

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Fred Beans Ford of Boyertown

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad Policy...

Reviewed by 35 Year Customer from Boyertown, PAJune 02, 2022

I am a 35+ year customer of theirs. I made a Service Appointment for the first thing in the morning. I requested the work to be completed by noon. At 12:30pm I inquired. I was told it would be serviced soon. I was told that drive-ins get priority over scheduled appointments ( by regular customers ). This is a horrible management policy.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Warranty work

Reviewed by J Palladino from Boyertown, PAApril 20, 2021

Had my truck in for service work under warranty numerous times. They misdiagnosed the issue even though I told them on several occasions what the problem was. Brought the truck back after my warranty expired and they found the problem, shocking... (Same problem I have been dealing with for months) Service manager offered me a discount on work that should have been covered under warranty and then insulted me for not buying my truck at his dealership. TERRIBLE!!! customer service. I will never use this dealership to service or buy a vehicle again and will tell everyone I know to stay away. Might have to buy a CM product next time if this is how a local dealer stands behind Ford products.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Excellent Experience

Reviewed by Tim from New York, New YorkDecember 13, 2020

This is a top notch dealership. I'm sure all of their salesmen are excellent - but I highly recommend working with Mike Cudzil. He was helpful and honest and all of the details of the transaction were fair and transparent. There were no last minute fees added to the cost of the transaction - and those fees that were charged were reasonable. The car was in great shape when we arrived and the process of signing the paper work was smooth and quick. In a business where dishonestly, hidden fees, and hassle has become the norm - Fred Beans Ford is a gentlemen in the industry. One last point: I had to travel from out of state to buy my car - and they specialize in out of state transactions - so even if you are not local to the dealership - have a look at their inventory and don't let a little bit of a drive keep you from doing business with them.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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