300 9th Avenue
Beaver Falls, PA 15010

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Sales: 724-647-2082

Used Cars: 724-647-2083

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Diehl Ford of Beaver

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

259 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT RECOMMEND -- The experience with Diehl Ford was

Reviewed by PISSED OFFAugust 15, 2024

DO NOT RECOMMEND -- The experience with Diehl Ford was the WORST service experience imaginable... I took my truck to them for a repair and they ended up having the truck for a total of 7 WEEKS! The progress of the service update during the entire process was never given unless I called them and demanded to know what was going on. Eventually they started to just replace RANDOM parts that were to be the issue. After the 7 WEEKS of replacing parts that had NOTHING to due with eventual problem resolve, totaling $1,800.00, I was called that the truck repair was completed and to pick it up. Before I even left the lot the problem still was there. I refused to let them touch it again. I ended up researching the problem on Google and found several articles on Ford's community web page that others had and a large number of the individuals had the same problem. I had explained the finding to Deihl Ford and I was told that they checked the specific problem and resolve and it was not the problem. Well after I looked into the problem based on the web page post, I resolved the issue MYSELF. I cannot stress how completely clueless this service department is and the lack of customer service. DO NOT CONSIDER using them for ANY service repairs.... EVER!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything went smoothly with my inspection, emissions

Reviewed by rficcaJune 30, 2024

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not recommend!

Reviewed by tomabbydavisJune 24, 2024

Do not recommend! Got a call quote for almost $1300, took my car to another mechanic who has doing it for over 35 yrs and has worked on my car in the past. Found nothing of what Ford told us was true! Came home and found dash cam footage of 2 ford mechanics having conversations on how to make money off me! My appt was at 11 AM for drop off and didn’t even bring my car in till about 2pm and barely did anything with my car till pick up next day. Literally watched every single second of dash cam footage. I got 4 fails on my inspection report and yet they still put inspection stickers on my car! And charged me $50 for a brake inspection which come to find out that is INCLUDED in a state inspection!!! Also tried calling before 5 to let them know we were coming for my car and no one wanted to answer the phone! But yet on dash cam could literally see how people were there till 7pm and watched them turn lights out! Oh and also have dash cam footage of the mechanic flying around in my car on the back streets of Beaver Falls!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Diehl Ford of Beaver

The team at Diehl Ford of Beaver would like to welcome you to our dealership in Beaver Falls, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

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