Power Ford Lincoln

Hector Garcia… the worst ‘Finance Manager’ I’ve ever dealt with in my hx of buying cars… would NOT negotiate .. and illegally drew up paperwork for the sale himself … even though… we ALREADY HAD FINANCING FROM OUR BANK!!! So.. he told us we HAD to apply through HIM before ‘leaving with the car’. And then… we found out we had two loans. Our Bank said they have NEVER had to deal with a dealer like this!! Our bank (OCCU) solved it immediately… by contacting him within minutes.. and made him pay it all back. DO NOT USE THIS DEALER. If I could give then a big fat ZERO,, I would. Also… the car we bought was a rav4 prime hybrid,,, (meaning electric, hybrid and gas… and nobody showed us ANYTHING ABOUT THE CAR!! (They made the excuse that they are a Ford dealer and didn’t know anything about the car (Toyota)..They just rushed us in for paperwork and said they would detail the car.. which they did not.. cuz it was full on animal hairs I keep finding them still… horrible detail. No care for the customer. Also gas and electric were both almost empty and we had an hour drive ahead of us. (Still not knowing how to use the electric plug in technique, etc. Don’t waste your time or money there!! There are plenty of better dealerships than THIS!🤮

Don't get your vehicle repaired here. Take it anywhere but here. They were trying to fix my car for 7 months. Same issue every time. In there process they managed to break a plug on my motor and replace it with a crapy genric plug, didn't bother to tell me about plus when they wired it in they managed to do that wrong. I had the throttle control light and check engine lights on. They said they fixed several times over the 7 months and then less then 24 hours on came the lights again. So for $1,300 three throttle bodies and two gas pedals and 7 months of stress. Car never got fixed by them. Took it to a professional and it took him 20 minutes to figure out all the crap work they did and he temporarily fixed it until the proper plug show up, currently in shipping. STAY AWAY FROM HERE. You don't need the stress. During this 7 months they had the nerve to blame me for the throttle and check engine lights coming on by Tucker stating to me that it was caused by Operator error. No I've owned the car for 10 years. Wrong. They are a bunch of wanna be. Don't get stressed out go anywhere else to get your car fixed.

Terrible, asked about one car, they tried to sell me a different one without giving a reason other than "the inventory manager thinks it will be a better fit". Steer clear