2611 Biddle Road
Medford, OR 97504
Sales: 541-727-0538
Used Cars: 541-727-0538
Sales Department
| Sun | 10:00am – 5:00pm |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:30am – 3:30pm |
See all dealerships near Medford, OR that carry Ford
Overall Rating:
3.1 (out of 5)
81% recommend this dealer
210 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Do not buy from them they don’t honor their agreements
Do not buy from them they don’t honor their agreements and the sell junk. Drove the truck less than a week and it broke down and they won’t fix it! Pic in comments of truck being towed with the Crater Lake License plate less than a week after I purchased it. It is still in the shop since Oct 29 I drove the truck off their lot earlier that week of October. It couldn’t even make it to its first oil change!! It is covered under their warranty… but they apparently don’t care that I’m out a vehicle and will get to it when they feel like it on month 5 without my vehicle!
Dealer Response
Paul, while I regret to know of the repairs needed on your vehicle, I hope you will understand that coverage decisions made by the warranty company are out of our team's hands. I can assure you our team is doing everything within our power to get this resolved for you. When possible, please consider reaching out to me directly so that I can review the concerns you have shared here and prove you with an update. Steve Lowery - Service Manager - 541-841-7229
Maximum rating = 5
John Oppy the service advisor and Matt the service tech
John Oppy the service advisor and Matt the service tech are fantastic. They took the time to find the noise and fix my Ford Transit connect, and it drove so nicely afterwards. They're both very thoughtful and kind as well and I appreciate that.
Dealer Response
Cory, we're so glad to know that John and Matt were able to help with your Ford Transit Connect at Crater Lake Ford. It's great they could find the noise issue for you! Thanks for sharing this positive feedback about our service team.
Maximum rating = 5
Staff was attentive, had the used vehicle that we were
Staff was attentive, had the used vehicle that we were most interested in charged (plug in SUV) and ready for us to try out within a couple minutes of our arrival. Very knowledgeable about the car and its features and could answer all our questions. Ultimately, we were able to come up with a good cash price included extended service and warranty
Dealer Response
Thank you for the positive feedback! We're glad our team at Crater Lake Ford could assist you efficiently and answer all your questions. Enjoy your new SUV and don't hesitate to reach out if there's anything else we can do for you in the future!
Maximum rating = 5
If you're near Central Point, Grants Pass, Ashland, or Eagle Point and are looking to get your best deal on a new Ford vehicle, consider the extensive inventory available at Crater Lake Ford in Medford. We are part of the Lithia Motor Automotive Dealership Family. Lithia Motors is one of only three Fortune 500 companies in Oregon. Lithia Motors consists of over 180 locations with the company headquarters located right here in Medford, Oregon. Our customers return to us time and time again for our wide selection of new Ford vehicles, our hardworking finance team, and our on-site parts and service centers.
Find out what your used car is worth with our appraisal tool.