80522 U.S. 395
Hermiston, OR 97838

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Sales: 541-800-8339

Used Cars: 541-800-8339

Hours Toggle

Sales Department

Sun 9:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Pierre Ford Chrysler Dodge Jeep Ram of Hermiston

Overall Rating:

4.4 (out of 5)

95% recommend this dealer

492 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't deal with these crooks.

Reviewed by chrisNovember 21, 2025

Don't deal with these crooks. Over $5000 in miscellaneous add ons, lowballed my trade in. Overall terrible experience with sales management.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took our 2013 C-Max in for recall notice, not having any

Reviewed by Jerry from Heppner Oregon December 03, 2024

Took our 2013 C-Max in for recall notice, not having any issues with at that point and not wanting to disregard the recall we took it in. Within the next 5,000 miles the transmission is making noise, like a dry bearing. Changes with RPMs....took it back to the service department and they came out with a paper cup with a little bit of transmission fluid in it with metal filings...along with a $9000 repair estimate. Pierre Ford is not taking any responsibility.... never again...Shaunica is the service department manager and wouldn't even discuss it... told all of our friends about this

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Having car issues with a 2021 ford with low miles on it.

Reviewed by Michael McDermottOctober 05, 2024

Having car issues with a 2021 ford with low miles on it. Tried calling service on a weekend to schedule a service appt. Calls automatically go to sales and the service dept doesn’t even have a way to leave a voicemail. What a way to run a business! I guess they must be struggling… heard they’re not super honest, either.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Pierre Ford Chrysler Dodge Jeep Ram of Hermiston

All dealerships tell you how they can be different from their competitors, but no one takes the time to continually show you how they are different quite like we do here at Pierre Ford, Chrysler, Dodge, Jeep, Ram of Hermiston. We focus on four central methods that help to make us different from our competition. Price, Quality, Convenience, and Selection work together to build our dealership ideals that we instill in every member of our staff.

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