11361 Mill Creek Rd SE
Aumsville, OR 97325

Get Directions
Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Thomason Ford

Overall Rating:

3.6 (out of 5)

97% recommend this dealer

77 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My experience was horrible!

Reviewed by C Clark from Corvallis, OregonFebruary 03, 2024

My experience was horrible! Purchased a used truck and shortly after discovered evidence that the vehicle was in a possible flood or other type of water/mud situation and cost over $8000 to have repairs done. The owner of Thomason Ford was extremely cruel about the whole matter. Buyer Beware!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

They don't care and just want to make a sale.

Reviewed by C Loften from Redmond OregonNovember 17, 2023

In August, we discovered that some individuals had taken advantage of our disabled veteran father, who has dementia. They purchased a car in April they could not afford and coerced him into signing the loan, claiming he was their father, these people are acquaintances, no relation what-so-ever! Thomason did not do their due diligence and overnighted the paperwork to him to sign as a co-borrower, no witnesses, no notary. Had his caregiver not noticed the delinquent notices he began receiving in the mail, we would not have known about this fraud. The state has found these people guilty of elder abuse and the police are actively pursuing charges. The investigation department at the credit union tried to reach out to one of the owners of Thomason and he cussed the gentleman at the credit union out, telling him that these people cant afford the car, and this is all a scheme to get out of the responsibility and give the car back. That knee jerk reaction indicates that either you are culpable or uninformed. Thomason FORD - Maybe instead of sticking your head in the sand you should get all the facts!! THE STATE has found these people guilty of defrauding an elderly person! There is an active fraud case against these people! This disabled veteran has been fleeced for over $35,000 which has wrecked his credit and may effect his ability to get the care and resources he needs in the future. I am hugely disappointed in your unprofessional approach to assisting the credit union (and us) with the injustice committed by these people. I had hoped that a local business, that claims it cares about the community, would show more empathy and understanding.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Thomason Ford is the best

Reviewed by Diane from SurrattOctober 19, 2023

Had the BEST experience, the dealership made sure to take care of us in every way. We got lucky with our 2016 Escape. THANK YOU JOHNNY AND THOMASON!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Thomason Ford

Welcome to Thomason Ford. We proudly serve the Salem OR Lebanon OR Silverton OR and Stayton area with the latest brand-new models from Ford. But we're much more than just a great place to find a new vehicle. We're also your best local choice in Aumsville for used vehicles certified pre-owned models auto financing service parts and more. Click through the various pages of services available on our website and get to know us a little better then stop by to experience our unique brand of customer service in person.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top