1977 OR-99
Ashland, OR 97520

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Reviews of Butler Ford

Overall Rating:

4.5 (out of 5)

95% recommend this dealer

346 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Keith Devenport has taken care of our specific needs many

Reviewed by tommy.hoakJune 13, 2024

Keith Devenport has taken care of our specific needs many times. Finding the best vehicles to meet our needs. And the purchasing process has been very quick and efficient.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Butler Ford is among the best dealerships around.

Reviewed by tfifinyJune 07, 2024

Butler Ford is among the best dealerships around. It was a fantastic buying experience. They were quick to respond to online inquiries in whatever medium I was comfortable with. Everyone was friendly and helpful. The Associate that worked with us- David, was personable, and attentive without being too much. An actual pleasure to talk to and work with. I did a lot of research into the vehicles and they could answer every question. Didn’t let me drive off until every aspect was perfect and 100% ready. It is a Fantastic team, in both Sales and Financing. Ken quickly became one of my favorite people. Don’t leave without your complimentary Dad joke, it was worth the trip just for that. I Will be referring everyone there! Do not miss the chance to meet these wonderful people and have the best buying experience you can find in Oregon.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Worked with Butler Ford's service department for about 2

Reviewed by jacob.hinkstonJune 03, 2024

Worked with Butler Ford's service department for about 2 months getting my vehicle warrantied. They picked up the work that a locally [unnamed] dealer left unfinished and in worse shape than they found it. From the moment I made contact with the service department at Butler, I was treated with the utmost respect, receiving timely updates, good communication etc. Jeremy Z in service is a Gem of an employee. He is knowledgeable, intelligible, diligent, funny and seems like he enjoys what he does; No one likes bringing their vehicle in, but he is a breath of fresh air and will work above and beyond to get you answers, work you into the schedule and verify that the work done on your vehicle was done right. I had a concern that I called Jeremy on and asked if I could being my vehicle in to get it looked at early morning. He got me in and out in 1 day, quickest turn around I've ever had at a dealer. I didn't get to work with Thomas very much, but he was equally as helpful and worked with me when Jeremy was away to get me answers and complete paperwork when things needs to be done. xxxxxxto Alex R in Service - the Master Tech that replaced the 5.0 on my Tremor, he is a fine craftsman, left everything in better shape than he found it. My vehicle is running great. Watching the service department work is like watching a highly-functional family. They are all buddies with each-other, crack jokes, smile, laugh and coordinate well. I wish I could give them more stars, they have been nothing but a blessing in my service intervals, between warranty work, oil changes etc. Highly recommend Butler Ford, they will take care of you.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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