Fowler Ford Tulsa

Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous.

made an appointment to have our EDGE serviced.......we met with Matt who advised us it would take several days before the car could be serviced. The very next day we received a call from him to bring the car back....he arranged for a rental and the service began.....tire rotation and balance issues were addressed and corrected....GPS computer monitoring was completed....Matt treated us like family and made certain everything was working properly for our "long drive to New York." ... .he painstakingly synced our phones to the cars GPS and made sure everything was PERFECT before we left the lot...we are so appreciative of Matt's expertise and customer service!

excellent customer service! Chase Nelson was amazing, thank you so much, made the process so smooth and effortless and was able to drive off really fast (literally)! 5 stars!