4921 N Automall Dr
Shawnee, OK 74804

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Joe Cooper Ford of Shawnee

Overall Rating:

2.9 (out of 5)

57% recommend this dealer

47 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Carl at Joe Cooper Ford in Shawnee did an awesome job of

Reviewed by Laura from Edmond, OKDecember 04, 2024

Carl at Joe Cooper Ford in Shawnee did an awesome job of making my car buying experience the best it could be. He was professional, courteous, and genuine. I truly appreciate being treated with respect and kindness during our interactions. His level of Customer service was supreme. And, I LOVE my "new to me" wheels!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Laura, thank you for taking the time to leave such a glowing review! Carl is a fantastic asset to our team, and we're so glad you had a smooth and enjoyable experience and that you love your new vehicle. Thank you for choosing Joe Cooper Ford of Shawnee!

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Maximum rating = 5

5.0 (out of 5)

Great experience with Joe Cooper Ford in Shawnee.

Reviewed by Tricia smith from Holdenville okJuly 31, 2024

Great experience with Joe Cooper Ford in Shawnee. Aaron was a great sales person. Loved the fact he did not pressure us but simply gave us the facts. He made buying a vehicle pleasant and enjoyable.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Tricia, thank you for the wonderful review! We're thrilled to hear you had a great experience with Aaron. We appreciate your kind words and hope you love your new vehicle!

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Maximum rating = 5

1.0 (out of 5)

My 1999 F250 Ford diesel work truck was stolen from the

Reviewed by RachPerson from Shawnee, OKJune 13, 2024

My 1999 F250 Ford diesel work truck was stolen from the service department while there for possible warranty work. Had previous positive experiences with Juan. But after the theft, I was told the following: 1) they had no liability 2) I was not allowed to file with their insurance nor have any information on who their insurance carrier was 3) they had no cameras on the premises 4) my truck could have been missing for up to 4 days as no inventory could be confirmed 5) the truck was stolen during business hours & driven past the front of the building, out the main gate, with no one noticing, including salesman After all of that, It took -multiple calls to corporate before the general manager contacted me 8 business days after the truck was stolen -threats to hire a lawyer before I was given information speak to their insurance carrier -no call to follow up with police report -dealership refused to work with police investors over lack of camera footage -advised I’d never win in court because of legal team superiority & insurance companies’ policies (by a independent lawyer, not the dealership) Do not use Joe Cooper! My truck is gone - in part because of them. $12k might be nothing in their world but it’s a lot in mine! That truck had sentimental value as well, it was bought new by Grandpa & passed down to us. Drove it across country, to work on bad weather days, carried home my babies from the hospital, and more. Joe Cooper’s logo is “who loves you, Oklahoma?” Well they don’t. They really, really don’t. From my pain, gain this: avoid them!!!!!!!!!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

About Joe Cooper Ford of Shawnee

The Cooper Auto Group has been earning your trust since 1946 and we are proud to keep serving you in that same tradition. We stand firmly behind each and every one of our vehicles with our money back guarantee. And with our "No-Hassle Price" philosophy you are sure to be getting the best price and it will always be what you are quoted the first time. And after the sale our service center has trained skilled technicians that work together as a smooth efficient team to keep your vehicle on the road and working at its best. Ready for a test drive? Our staff is eager to help you find the option that is ideal for you. Call and come see us now!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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