4921 N Automall Dr
Shawnee, OK 74804

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Joe Cooper Ford of Shawnee

Overall Rating:

3.2 (out of 5)

56% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sleazy.

Reviewed by Ken from OKC, OKSeptember 10, 2025

Sleazy. Told me they had a car ready for me but it actually sold yesterday.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

If you want any kind of customer service /integrity,

Reviewed by MT from Shawnee, okJune 23, 2025

If you want any kind of customer service /integrity, please find another dealer. Refusal to give answers or respond immediately after the sale. Check reviews on FB. I wish I had before buying from them

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

1/31/25- I was contacted by the general manager who made

Reviewed by Linda G from ShawneeFebruary 06, 2025

1/31/25- I was contacted by the general manager who made an appointment for my Fusion. JOE COOPER FORD of SHAWNEE changed my fuel pump, gratis. Now the gas gauge works!! No information, yet, on the electrical drain on the battery. They said they didn’t address that. Battery drain was why I brought the Ford in the FIRST place. I have been assured that if we cannot start it that I should contact the General Manager. I do believe that JOE COOPER FORD of SHAWNEE is trying to help, I’m glad that the General Manager became involved, I don’t think it would have been fixed if he had not. I would definitely give Tyler Richey 5 stars.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Linda, thank you for your 5-star review and for sharing your experience with us! We're glad to hear that the General Manager was able to step in and help resolve the fuel pump issue on your Fusion. We understand your concern regarding the battery drain, and to ensure this receives our immediate attention, please contact Tyler Richey, our General Manager, at (405) 273-7701 at your earliest convenience if we can be of further service. We appreciate your patience and trust in Joe Cooper Ford of Shawnee.

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Maximum rating = 5

About Joe Cooper Ford of Shawnee

The Cooper Auto Group has been earning your trust since 1946 and we are proud to keep serving you in that same tradition. We stand firmly behind each and every one of our vehicles with our money back guarantee. And with our "No-Hassle Price" philosophy you are sure to be getting the best price and it will always be what you are quoted the first time. And after the sale our service center has trained skilled technicians that work together as a smooth efficient team to keep your vehicle on the road and working at its best. Ready for a test drive? Our staff is eager to help you find the option that is ideal for you. Call and come see us now!

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