Seth Wadley Ford Lincoln

Run as fast as you can. Sorry I was asked to take my review down by Hasan who is the car sales manager at this dealership. He assured me that we will personally look into it and this was last week. He told me will have answers for me latest by Monday which is today but as usual just like the culture they have at their dealership, no-one reached out. I called him twice and even send him a message but no response. These people are scammers. You can find my email address if you need more details I would be more than happy to provide you. Every word on this review is 100% accurate. They are all Bunch of liars and have even worst customer service. I purchased a $150k vehicle from this dealership. Worst mistake of my life. The car had bunch of stuff missing for example the spare key, which I was promised would be delivered to me which by the way is $1200, even the engine cover was missing. Some of things you trust when you think you are buying something from a trusted dealership. I called and left messages for my sales person Trevor and sales person Jon but have not received any response. They were responsive until I had not taken the delivery. There were lot of red flags, I should have noticed but I like to see good in people and trust them. The promised to put new tires same as the car comes with on the car but instead they decided to put cheaper tires and cut corners that should have been my biggest red flag but I decided to gave them a benefit of doubt. I am out of state so they can totally ignore me and my questions.I called there and the lady who answered I asked for Jon and told her that I have been trying to reach out but no response and I told her I want to resolve the issues here and dont want to post any bad reviews but instead she told me that they have lawyers also. So now they are threatening with lawyers when all I am trying to ask for something that I was promised. Please be very careful when doing any business with this dealership of their people as they are liars and will sweet talk you into buying there defective and incomplete vehicles and then will ignore you. I would say run, run away from this dealership. Take your business somewhere else where you also get after sales service. I will be calling and BBB and would be posting reviews at every forum that I can find. Please bring any lawyer you want, I am not scared of telling a truth. I have text messages from your employee.

Truck had hail damage. 4x4 would not engage. Had to put a new starter on the day after purchase.

Wonderful experience. The used car was just too expensive for me right now. Josh and Karla have been very professional, cordial and thorough. I’ll be back!!