7320 Northwest Expressway
Oklahoma City, OK 73132
Sales: 866-267-2938
Used Cars: 866-267-2938
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Oklahoma City, OK that carry Ford
Overall Rating:
4 (out of 5)
94% recommend this dealer
561 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
How this stealership hasn't had a class action lawsuit
How this stealership hasn't had a class action lawsuit against it, I'll never know due to the fact that ALL of them are Shady deceptive Liars who purposely behave this way just to lock you in, then they ignore you or threaten you with keeping your vehicle in their service dept indefinitely, until you cave in. They lied to us telling us they put a new crate motor in our Expedition after we paid them $2500 to service our vehicle. Their service of our vehicle left us STRANDED 1200 miles away from home during Thanksgiving week. We spent $4K just to get us and our vehicle back home. How did we know they didn't put a "new crate motor" in our vehicle is due to the fact that their service techs were to inept to put the engine plate back on after install so we could verify all the numbers. Save your money. Go someplace with ethics & who values their customers
Dealer Response
We're truly sorry to hear about your negative experience, and we understand how frustrating this situation must have been for you. We have reviewed the original repair order, and it clearly states that we installed a "Reman Engine Assembly." We would be more than happy to forward the documents that we have from the previous dealership family with which you initially worked. We take these accusations seriously and would like the opportunity to investigate further. Please reach out to us when you can. Thank you, Tony Pan - General Manager - 405.720.3601
Maximum rating = 5
When looking for a specific type of car, Reid J worked
When looking for a specific type of car, Reid J worked with me to find the type following through with every bit of information history on the vehicle(s). He went out of his way and kept researching exhausting what I thought was all information he could possibly find.
Dealer Response
Aviator, thank you for sharing your fantastic review! We are thrilled to hear that Reid went above and beyond to assist you in your car search. Your feedback truly made our day! - The Cavender Ford of OKC Team
Maximum rating = 5
Bought a pickup, still don’t have the truck legal as they
Bought a pickup, still don’t have the truck legal as they force you to register through some bogus program. I keep getting random emails from Linda (finance) telling me all of a sudden I need this doc, that doc- this should have all been done well before I left. I should also have the option to register the vehicle myself, as this would have already been done and done correctly with zero back and forth months after buying. My truck has been in the shop multiple times since buying it- great for warranty- but I’d like to drive the vehicle I bought, the dealer shop claimed they did all this to the truck before releasing it- nope! Was hardly detailed, had a LED taillight out torn leather seat covers that it looks like they tried to hide, and numerous other issues like a cabin air filter they stated they changed that clearly wasn’t. Cavender OKC is someone I will NEVER recommend. This is the shadiest car buying experience I have ever had! I have bought two vehicles since from elsewhere, and both are already tagged.
Dealer Response
I'm sorry to hear about your frustrating experience. It sounds like there were several missteps in the process, and I apologize for any inconvenience this has caused you. We strive for transparency and efficiency, so it's concerning to learn that we fell short here. Please reach out if you'd like us to address these issues further or assist with anything else related to your purchase. Thank you, Ryan Otis - General Sales Manager - 405.720.3683
Maximum rating = 5
Why Buy From Cavender Ford of OKC? We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We are committed to providing amazing customer experiences. Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Find out what your used car is worth with our appraisal tool.