7320 Northwest Expressway
Oklahoma City, OK 73132

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Sales: 866-267-2938

Used Cars: 866-267-2938

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Cavender Ford of Oklahoma City

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service negligence

Reviewed by Tekeyah Jackson from Okc, ok February 11, 2023

I’ve been getting my car serviced here for 8 years. The last few times have been very unprofessional. After getting an oil change and my tires rotated, I left the lot with a loose tire, due to my lug nut not being put back on tight enough. I ended up having to go back, and got my money refunded for the inconvenience. Today, they broke my lug nuts on one tire from putting them on too tight the previous time (after I had to take it back). I spent 3 hours sitting in the lobby for an oil change and missed an appointment that I couldn’t make it to, due to their incompetence. I was understanding initially because mistakes happen, but after being told “it should be ready in 15 minutes” two different times and still having to wait an additional hour is unacceptable. I will NOT be going back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Cavender Ford of Oklahoma City

Why Buy From Cavender Ford of OKC? We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We are committed to providing amazing customer experiences. Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.

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