825 North Interstate Drive
Norman, OK 73069

Get Directions

Sales: 844-681-1001

Used Cars: 844-681-1001

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 8:30pm
Wed 8:30am – 8:30pm
Thu 8:30am – 8:30pm
Fri 8:30am – 8:30pm
Sat 8:30am – 8:30pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Confidence Ford of Norman

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1320 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a used truck for 14,000, 3000 down and financed

Reviewed by greg patterson from mcloud oklaSeptember 16, 2025

Bought a used truck for 14,000, 3000 down and financed the rest. the radio didnt work during the test drive so i got promise to fix it on paper for 30 days. was hospitalized a few days after purchase for 14 days and wasnt able to drive for a few days afterwards. contacted the dealership three times during the last few days of the agreement but never got a call back. very unprofessional and unsympathetic when it comes to unforseen circustances. take your business somewhere else, i know i will

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Greg, I'm really disappointed to hear about your recent car-buying and service experiences. We always aim to provide exceptional customer care, and it sounds like we really missed the mark. I'd like to learn more about what happened here in order to find a solution. Would you consider giving me a call so that we can talk about this together? Thank you, Kirk Albarian - General Manager - (405) 307-6420

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The salesman Steve Adams and Jon in finance are top

Reviewed by Ckalinski52August 31, 2025

The salesman Steve Adams and Jon in finance are top notch!! Great job dealing with them.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They always take care of every problem I have.

Reviewed by Chadsbabygirl91June 11, 2025

They always take care of every problem I have. I am always met with great service. I defiantly recommend Woody as your service advisor.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the glowing review! We're delighted to hear that Woody and our team at Confidence Ford of Norman have consistently provided great service. We appreciate your recommendation!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Confidence Ford of Norman

Why Buy From Confidence Ford of Norman? We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We are committed to providing amazing customer experiences. Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top