1101 West Southwest Expressway Drive
Broken Arrow, OK 74012

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Sales: 866-568-7028

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Jim Norton Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I just.

Reviewed by Lisa Wolfe from Owasso, OkJuly 17, 2024

I just. Wanted to share my review with the Jim Norton Ford broken Arrow on yesterday. Suddenly I was in need of a new car. I was a couple of payments from paying off the car that I presently had which was a Ford, I proceeded to go online and fill out a credit application with Ford .About 10 minutes after I submitted my application. I received a call from a very kind. Young man named Eli, he helped me so much on yesterday. Eli did not hesitate to come and pick me up.When I told him that I needed a ride to the dealership. He made the process so easy and relaxing. He was very attentive, very kind and he let me know what was going on every step of the way he kept checking on me to make sure that I was okay, during the waiting process.He is a phenomenal young man.I am so glad that he is the one who called me on yesterday.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jim Norton Ford

Welcome to Jim Norton Ford. The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible. We are so excited about our Ford dealership and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless of if it is a new Ford, like the F-150, Escape, Bronco, Mustang, or Ranger, used car, service, parts, or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Jim Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard-working group of professionals who will do anything in our power to help you out. If you have any issues or concerns you can always reach out to our General Manager Lance Franklin and he will get back to you as quickly as possible. We LOVE our community! We consistently support many local organizations such as United Way, The Salvation Army, Broken Arrow High School, Cascia Hall, and the American Heart Ball. We love to give back! If there is a cause or nonprofit that you would like to see Jim Norton Ford become a part of please contact us. We'd love to hear from you. Thanks for the opportunity to earn your business.

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