Ford and Lincoln
New Car Dealership in Ada, OK
Overall Rating
3.7/5
Read dealer reviews
Fenton Ford of Ada carries a huge selection of new and pre-owned vehicles in Ada, OK. If you're looking to lease or finance your next Ford, Fenton Ford of Ada has competitive lease specials and financing options on new Ford vehicles. Fenton Ford of Ada also has an extensive collection of quality
We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Need service for your new Ford or Lincoln?
Fenton Ford of Ada's Ford-trained mechanics can help.
Fenton Ford of Ada Reviews
Overall Rating
3.7/5
16 out of 23 people recommended this dealer
Never use this company
Reviewed by Bobby
in Ada, Oklahoma
February 19, 2020
Purchased a 2016 Ford F350 Platinum truck from this dealership. Upon arrival to look over the truck I found all interior parts behind rear seat missing. The company agreed to purchase all parts then to have them sent to my home address in Kansas. Weeks went by without parts being delivered. Parts arrived and there were missing and broken parts. Once I cleaned the truck out, I found air fresheners stuffed under the seats, in the air vents and behind the seats. Once removed the truck was clearly smoked in and I was very dissatisfied. Months later, I found under the truck where a front end impact had occurred. With attempted frame repairs and multiple other issues that were caused by this impact. Contacted dealership and they had me take the truck to my local Laird Noller Ford dealership for an evaluation. I was provided a estimate of approximately $3,000 to make necessary repairs. After contacting the Fenton Ford Dealership it was nearly impossible to actually speak with the General Manager, I find out they have had multiple Managers that have been replaced multiple times from the time of my purchase. So I have to start over with my issue time and time again. After months of dealing with the different managers, they simply washed their hands of this issue insisting this is not their problem. My local ford dealership also explained to me that the welds that were made on the frame were clearly there for a long time. As well as spray painted over as a potential cover up. As a customer, I spent $44,000 on a truck that had issues. Their company claims the truck went through a preowned inspection which is hard to believe, when I (a non mechanic) was able to find this issue on my own. Then for the company to not offer to make it right by any means necessary, take months to get me an answer, and to deal with many different managers, it seems like a very dishonest company that is not professional what so ever. I have attempted to have the dealership make repairs, trade my truck back into them, and to return for a refund. No manager I have spoke with is willing to work with me what so ever. Requested to speak the matter over with the business owner. Have been waiting weeks to hear from them.
Yahoos
Reviewed by Dissatisfied
in Ada
August 02, 2018
Absolutely terrible customer service full of deciet and dishonesty. Salesmen and Management tell you what you want to hear and do not back it up.
They always take good care of us
Reviewed by Bradley Thunder Fans
in Bradley, OK
April 22, 2013
We have had many great experiences with Ada Ford. They have always delivered on what they promise. When we experience any trouble with our car, they fix it right every time. The price has always been right on the cars we have purchased. They work with you to get it right.
