7955 Market Street
Youngstown, OH 44512

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Donnell Ford of Youngstown

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Had my car taken in for some service told me I needed a

Reviewed by Tom from Youngstown May 29, 2024

Had my car taken in for some service told me I needed a starter. New starter told me it was going to cost $975. The part cost about 50 bucks made a couple of calls. End up getting it done for $225 at a reputable automotive center. They should be embarrassed and ashamed of trying to charge so much money for so little work. I would never buy have my car serviced or do anything with these people. They're nothing but rip-offs and trying to take advantage of you

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Horrible place!

Reviewed by Leroy from Pittsburgh, PAFebruary 26, 2024

Horrible place! Bought a car that they lied about and was subsequently in an accident and suffered air bag injuries ( broken sternum!) all because these greedy mf's lied. They also told me they would get me a better finance rate and they did not. They lied right to my face and didn't care about my safety or my expenses or the safety of my children. Horrible, horrible place.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad dealings with Donnell Ford

Reviewed by Kevin C. Whicavitch from Campbell, Ohio April 14, 2023

Purchased car, did not Dickerson, paid them the asking price. After driving off the lot I notice the gas gage was on empty. Cost me $60- to fill. Next day I could not lock the doors with fob because battery in fob was dead. Sales person Butch assured me that vehicle has great maintenance record and MPG, upon internet search it has one of the worst MPG in class and vehicle is plagued with electrical issues. Stopped and attempted to resolve issues with sales manager but found him to be baligaten and uncaring. Will attempt to resolve through Better Business Bureau or social media

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 3

Quality of Repair 3

Maximum rating = 5

About Donnell Ford of Youngstown

Donnell Ford
Welcome to DONNELL FORD...we have been in business since 1925.Thats over 80 years of serving our customers and friends in the Mahoning Valley.The reason for that longevity is simple we take care of our customers.We offer fair and honest pricing on all of our vehicles and our service after the sale is second to none.We are a Ford Motor Company Presidents Award winnerwhich is given only to dealerships that meet the highest standards of customer satisfaction.We are always available to answer any questions you may have.

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