Donnell Ford in Youngstown including address, phone, dealer reviews, directions, a map, inventory and more

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7955 Market Street
Youngstown, OH 44512

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Sales: 877-438-5063

Used Cars: 877-815-3491

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Donnell Ford

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1588 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Nick at Donnell Ford Was Amazing

Reviewed by Jeff and Abigail from Troy, OHOctober 03, 2020

Nick at Donnell Ford was amazing from the initial contact to having the keys in my hand. He was incredibly patient and sat with us for several hours while we were in contact with our lender who was having email difficulties with the final paperwork. He went above and beyond and we got a great truck at a very fair price. Thank you Nick!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst car ever

Reviewed by Nancy L from Youngstown, OhAugust 13, 2020

That other review is fake. I was scammed at donnell. I called them, went there, tried to work with them. They suck. Do not buy a car here. They are the reason used carsalesmen and lots have bad reputations everywhere

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Nancy, thank you for sharing your feedback. We take our customers? comments seriously so we hope that you?ll give us a call at (330) 726-8181 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We appreciate the chance to try and make this better. Take care

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

2014 Malibu

Reviewed by John Winwood from Boardman, OhioJanuary 21, 2020

The service was outstanding, Angel and Ron are both very professional and helpful, was very satisfied with their assistance, would always recommend them.. extremely nice and knew right away how to help me.. they were able to find my interests and help me get a great deal on a very good car and I am very happy

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Donnell Ford

Donnell Ford
Welcome to DONNELL FORD...we have been in business since 1925.Thats over 80 years of serving our customers and friends in the Mahoning Valley.The reason for that longevity is simple we take care of our customers.We offer fair and honest pricing on all of our vehicles and our service after the sale is second to none.We are a Ford Motor Company Presidents Award winnerwhich is given only to dealerships that meet the highest standards of customer satisfaction.We are always available to answer any questions you may have.

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