23775 Center Ridge Rd
Westlake, OH 44145

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Sales: 877-206-3192

Used Cars: 877-206-5632

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Reviews of AutoNation Ford Westlake

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1959 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Diagnosed my vehicle thoroughly and contacted me

Reviewed by Leej8432January 16, 2026

Diagnosed my vehicle thoroughly and contacted me explaining the issues and their plan to fix them. Worked to quickly give me a loaner vehicle and also file the warranty claim. Stayed in contact with me and gave me updates throughout the process.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great sales ,Mo, and financial guy, Anthony.

Reviewed by Matthewdriscoll53January 14, 2026

Great sales ,Mo, and financial guy, Anthony. Beautiful car. I love it. Good feature education.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ashley is an excellent customer care manager.

Reviewed by ErikjursJanuary 13, 2026

Ashley is an excellent customer care manager. She kept us informed on the vehicles service. A very nice waiting lounge while your vehicle is being serviced.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Ford Westlake

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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