23775 Center Ridge Rd
Westlake, OH 44145

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Sales: 877-206-3192

Used Cars: 877-206-5632

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Reviews of AutoNation Ford Westlake

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

1860 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Will A and the team at AutoNation Westlake Ford have made

Reviewed by Christina Landrum from Houston, TXDecember 05, 2024

Will A and the team at AutoNation Westlake Ford have made this purchasing experience unforgettable. Caring for an elderly across country, the decision fatigue is real. I needed to sell a car in Ohio and purchase a new car for use in Houston. They made an overwhelming process manageable for me. I got the car I wanted, was able to drive it for a few days while in Ohio, then dropped it back off to them to send to Houston. They even gave us a ride to the airport with all our excess luggage. I am so grateful to Will A, the manager and everyone at this dealership who have gone above and beyond to make this deal happen. A huge weight has been lifted from my shoulders and I?m thrilled to be the owner of a new Bronco.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Christina, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you ever need help, just give us a call. Happy motoring!

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Maximum rating = 5

5.0 (out of 5)

Great experience.

Reviewed by LouisaNovember 26, 2024

Great experience. Could not have been an easier transaction. Alan and team are first class!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Louisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Overall Experience 5

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Maximum rating = 5

4.0 (out of 5)

It was a good experience.

Reviewed by Manuel Santiago from Lakewood, OhioNovember 03, 2024

It was a good experience. Do not do it at night time. You will not see the flaws in the vehicle. I am saddled with a $ 1,700.00 repair bill because I did not notice the flaws in the vehicle. Buyer beware. No negotiation on price.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Manuel, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

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Maximum rating = 5

About AutoNation Ford Westlake

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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