249 Mansfield Ave
Shelby, OH 44875
Sales: 888-707-6922
Used Cars: 877-289-9773
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 8:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | Closed |
See all dealerships near Shelby, OH that carry Ford
Overall Rating:
4.6 (out of 5)
97% recommend this dealer
480 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The absolute worst car-buying experience ever!
The absolute worst car-buying experience ever! I was told the used SUV I was buying was fully checked out, serviced, and ready to go, so I made all necessary arrangements on my end and traveled three hours to get there. I arrive to be told of a power window problem that "just happened this morning." We then take it for a drive only to note a bad shimmy. Their solution was to swap the new tires & chrome heels with a set of used tires on black rims. The shimmy is fixed, but then we can hear bad strut bearings. The manager then offers a $500 discount to take it that way. When I insist they pay to fix it, he then wants to cap their liability at $900! I declined and left fully SIX HOURS after I arrived for another three hour home with no SUV!
Maximum rating = 5
Morgan was awesome to work with!
Morgan was awesome to work with! She was very helpful in deciding which car to get.
Maximum rating = 5
I have been purchasing vehicles from this dealership
I have been purchasing vehicles from this dealership since 2013 and it has always been a pleasurable experience.
Maximum rating = 5
Donley Auto Group has been family owned and operated for over 40 years
Donley Auto Group is a Ford dealership offering the best selection of new and pre-owned vehicles in the Heart of Ohio.
Our excellent staff is 100% committed to serving our customers and that dedication is embodied in the Donley Difference Plan offered to
any customer who purchases a new Ford or a select pre-owned vehicle. You can always rely on getting the highest quality of care
whenever you go with the Donley Difference.
Stop in any of our locations in Ashland Galion Mt Vernon or Shelby and Discover the Donley Difference!
Find out what your used car is worth with our appraisal tool.