1455 Coshocton Rd
Mount Vernon, OH 43050

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Sales: 866-539-2266

Used Cars: 888-435-8657

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Donley Ford - Mount Vernon

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

733 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We have bought several vehicles from Donley they are

Reviewed by napadaleNovember 29, 2024

We have bought several vehicles from Donley they are always very friendly and helpful. They always get us where we need to be. Thank you Jim Casebolt

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your 5-Star Review! Enjoy the new ride and we look forward to seeing you again next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I bought my 2015 Chevy Equinox at Donley in Mt Vernon.

Reviewed by frenchie067April 16, 2024

I bought my 2015 Chevy Equinox at Donley in Mt Vernon. They treated me like a king. I have all of my service for the Equinox done there and they do a great job!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I took my F150 in for a starter issue.

Reviewed by NHRAFAN18February 03, 2023

I took my F150 in for a starter issue. They did nothing and said nothing was wrong. The starter will barely crank when hot but is fine when cold. They would not warranty the starter and it is still happening. I will drive down to to Pataskala next time for service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Donley Ford - Mount Vernon

Donley Auto Group has been family owned and operated for over 40 years

Donley Auto Group is a Ford dealership offering the best selection of new and pre-owned vehicles in the Heart of Ohio. Our excellent staff is 100% committed to serving our customers and that dedication is embodied in the Donley Difference Plan offered to any customer who purchases a new Ford or a select pre-owned vehicle. You can always rely on getting the highest quality of care whenever you go with the Donley Difference.

Stop in any of our locations in Ashland Galion Mt Vernon or Shelby and Discover the Donley Difference!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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