125 Alexandersville Rd
Miamisburg, OH 45342

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Sales: 937-353-1881

Used Cars: 937-353-1839

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Interstate Ford

Overall Rating:

3.6 (out of 5)

93% recommend this dealer

1078 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

It was weird.

Reviewed by Not gonna say from Rural IowaMarch 27, 2025

It was weird. We never got an answer to a single one of the questions we sent through Cars.com, just a barrage of emails asking when we were coming in to the dealership. Ummm, we are NOT, not when you won't answer the most basic questions about what you are selling!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, Thank you for informing us about your experience with our Sales Team. We are always looking for ways to improve and I would appreciate the chance to discuss your feedback regarding the level of communication and customer service you received while inquiring about a vehicle. Can you please email me with your preferred contact information? Sincerely, Paul Nichols General Manager pauln@interstateford.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Tyler and the dealership treated me great.

Reviewed by SteveDecember 05, 2024

Tyler and the dealership treated me great. It took us a while to get to the finish line, but Tyler was very patient and answered all of my questions. Happy with my Bronco sport so far.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Buyer Beware.

Reviewed by TimykaaOctober 08, 2024

Buyer Beware. I cannot over exaggerate the nightmarish experience I’ve had since purchasing a used car from this place earlier this year. The Kia’s engine died less than 6 months after I I purchased it. The extended warranty that the dealership game me denied the claim. A KIA dealership replaced the engine. I drive it less than a mile. It completely stopped. Now I’m being told that the alternator/ starter didn’t work. Now I’m out more than 6 grand after having to purchase another car less than 7 months after buying from those folks. Salesman Jeff Weatherly told me that if “anything goes wrong with this car,” to please call. Well I did. This dealership did nothing to help me. They simply didn’t care. They refused to even help me pay for a rental for the 6+ weeks I had no car. They offered me no compensation for the fact that I purchased a Lemon. They did absolutely nothing to help a customer who purchased a car in good faith. I’m beyond upset. I’m angry and disappointed. As a former tv news journalist, I have seen these kinds of things happen before to others. Never in a million years did I ever think I’d be in this position. Everything is fine until there’s a problem. Then no one cares that you’re out thousands of dollars. I still cannot believe this happened or how I was treated. Interstate: you should be ashamed of yourselves. I would never buy a used car, or any car, from you again. .You didn’t honor your word. I can’t even trust you to do the right thing. Please save yourself from what I went through and go someplace else. Someone got a commission, and I got was screwed. 1

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Interstate Ford

Interstate Ford – Your Trusted Cincinnati Ford Dealer At Interstate Ford, we offer a wide range of new and certified pre-owned Ford vehicles, including the Ford F-150, Escape, Explorer, and Mustang. Our dealership is committed to providing exceptional customer service, competitive financing options, and expert Ford service. Whether you're looking for a rugged pickup truck, a spacious SUV, or a stylish sedan, we have the perfect vehicle for you. Visit Interstate Ford today for a hassle-free buying experience and discover why we are your trusted Ford dealership in Cincinnati!

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