1475 Arrowhead Dr
Maumee, OH 43537

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Sales: 419-567-8385

Used Cars: 419-963-4725

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 12:00am

Reviews of Brondes Ford Maumee

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience with my sales person Marc.

Reviewed by Steve Byrne from Holland, OhioNovember 11, 2024

Great experience with my sales person Marc. It was an easy transaction from start to finish. Thank you Brondes!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Progressive chose this place to have our vehicle

Reviewed by nickolereneeOctober 12, 2023

Progressive chose this place to have our vehicle repaired. I am in agreement with the other review regarding this place and progressive. No one is working for the customer. They are all about their own self interest. From the beginning it has been a xxxx show and it's not even over. They've had the car a month. The lack of empathy, poor customer service and miscommunication is disappointing to say the least. Thankfully this isn't the car we use everyday. Dealing with 3 people at Brondes, and different people at progressive. It's unorganized. The service department and collision department do not communicate well either. I really want them to give my car back so we can take it someplace else.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT BRING YOUR CAR HERE FOR COLLISION REPAIR SERVICES!

Reviewed by Dissappointed and DeceivedAugust 10, 2023

DO NOT BRING YOUR CAR HERE FOR COLLISION REPAIR SERVICES! BOTH BRONDES AND PROGRESSIVE INSURANCE ARE INCONSIDERATE AND DECEPTIVE COMPANIES. MY CAR HAS BEEN SITTING ON THIS LOT FOR ALMOST A MONTH NOW. VERY LITTLE COMMUNICATION FROM SARAH WHO W/ HELD INFO ABOUT MY CAR AND ANTICIPATED PARTS. IAN HAS BEEN NO HELP EITHER. MY CAR RENTAL IS DUE BACK IN 2 DAYS, YET I HAVE NO VEHICLE. CROOKS!! IT'S UNFAIR TO HOLD A CUSTOMER'S CAR FOR A MONTH AND NOT FIND AN AGREEABLE SOLUTION. NO ONE IS WORKING FOR ME. NO ONE. NOT BRONDES OR PROGRESSIVE. PLEASE HAVE MY CAR TOWED TO ANOTHER IN-NETWORK SHOP THAT CAN GET PARTS AND FIX MY CAR. COVID IS OVER. THE EXCUSES ARE PATHETIC. I CAN'T WAIT UNTIL OCT FOR A PART TO COME. I HAVE A FAMILY TO SUPPORT AND NO CAR TO GET AROUND. THE CUSTOMER SERVICE IS LACKING GREATLY AT BOTH COMPANIES. I REGRET DOING BUSINESS WITH BOTH BRONDES AND PROGRESSIVE. I HAVE NO ADVOCATE. THEY LACK CONCERN AND THE ABILITY TO DO WHAT'S RIGHT. I AM MENTALLY AND PHYSICALLY EXHAUSTED WITH THIS COMPANY. I DON'T EVER WANT TO DO BUSINESS WITH THEM AGAIN. TOW MY CAR ELSEWHERE!! TO AN IN-NETWORK SHOP THAT CAN GET PARTS AND GET MY CAR FIXED IN A TIMELY MANNER.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Brondes Ford Maumee

Having been a family owned business for over 65 years, we’re proud to be a part of the Northwest Ohio and Southeast Michigan community. When you purchase or have your vehicle repaired with us, we’ll do everything we can to give you a world-class experience. The Brondes Auto Group tradition is one of integrity, transparency and forward thought. That’s why we’re happy to offer our customers state of the art services from Online Vehicle Purchasing with EZ Buy to Home Pickup and Delivery Service. Give us a chance to surprise and delight you when it comes to all of your vehicle wants and needs.

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