4231 Lincoln Way East
Massillon, OH 44646

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Sales: 330-481-5105

Used Cars: 330-481-5105

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Diehl Ford of Massillon

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The are an amazing team … they treated me like family and

Reviewed by Cj from Monaca paMarch 26, 2024

The are an amazing team … they treated me like family and took care of everything… Chad westfall is a great salesman call him for your next vehicle

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

2.0 (out of 5)

The slowest dealership ever for getting the sale done.

Reviewed by Donna from OhioFebruary 09, 2024

The slowest dealership ever for getting the sale done. Salesman keep going back and forth but wasn’t getting stuff moving. Over 2 and a half hours to get to the final paperwork. Most of the time we were just sitting around waiting. No offer of water or coffee. Staff seems to be just hanging around. Not a good experience. If it had been me buying a car I would have left and went somewhere else to buy a car. Take snacks and something to drink with you.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Diehl Ford of Massillon

The team at Diehl Ford of Massillon would like to welcome you to our dealership in Massillon, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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