Chapman Ford

Don’t trust this dealership, Jason in the finance department when it comes to Don a refund of your money. He wants to play around and take his sweet time doing it and then they want to get kicked off when you ask him where the refund money is a tell you not to call .Don’t trust this dealership Jason in the finance department when it comes to Don a refund of your money he wants to play around and take his sweet time doing it and then they want to get kicked off when you ask them where your refund money is and tell you not to call him no more I canceled the extended warranty on December 21 of 2023. He gust set on the paperwork. Until January 10 of 2024 then he sent it to the warranty company. The warranty company issued them a check for my refund on January 16. I called him today about it. He made a sarcastic comment. Don’t call me no more and hasn’t refunded my money yet of an a little over 2400 and 1 I still haven’t received it yet. Has it been sent to me or the bank and they were supposed to send it directly to my bank account like I said do not trust these people they like you left and right

Excellent dealership Bob Chapman Ford is the Best Dealership in the world, they are the best, I recommend them to you excellent place all around great experience

We are 3 time return buyer's. The service is always very good . I was looking for a truck, for my husband. We went back 4 days later, and I was surprised Jason called me by name. You don't get service like that at Richard's. Way to go Chapman!!