1360 Greely Chapel Rd
Lima, OH 45804

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Sales: 419-792-2748

Used Cars: 419-792-2748

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Reineke Ford of Lima

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

189 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Austin was great with us.

Reviewed by Meckstroth from ,Wapak OhJanuary 03, 2026

Austin was great with us. We got what we wanted. A ford Escape! We received our A-Z plan. We took a test drive!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Congrats on your new Ford Escape! We’re thrilled Austin made the process smooth and enjoyable. Thank you for choosing Reineke Ford Lincoln of Lima. Safe travels!

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Thanks Tiffany for your help.

Reviewed by jenningslouis22December 30, 2025

Thanks Tiffany for your help. You are always so helpful and professional! And thanks to the whole team!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words! We're glad Tiffany and our Reineke Ford Lincoln of Lima team provided such helpful and professional service!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

1.0 (out of 5)

Worst car buying experience I’ve encountered.

Reviewed by Martha Wilson from Kitts Hill, OhioDecember 28, 2025

Worst car buying experience I’ve encountered. I made an appt to test drive a vehicle and made it clear in my request I would be driving 3.5 hours which was an inconvenience but we drove past other dealerships to look at this specific vehicle. When I pull in, there is another couple sitting in it, getting ready to test drive it. I was told there was a miscommunication that they didn’t know it was set up for me to test drive and that they wouldn’t sell it to them first. But of course, that couple drove the car and went in and made a deal while I was test driving it and agreed to pay asking price. Therefore they didn’t even want to work with me. In my opinion, they should have never been able to even give an offer without me driving and attempting to work a deal. Very rude of the dealership for someone who communicated and drove 3.5 hours.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Martha, I'm really sorry to hear about the mix-up and frustration this caused. We certainly value your time and your business, and it's disappointing that we fell short in providing the experience you deserve. I'd love an opportunity to discuss what happened here and see how I can assist moving forward. Please give me a call at your earliest convenience. Thank you, Dave - General Sales Manager - 419-723-1174

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Maximum rating = 5

About Reineke Ford of Lima

Here at Reineke Ford of Lima, proudly serving Ohio, we know that there's a lot more to buying a car than... well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Ford model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We're here to help from every angle of the buying and owning process, and we're eager to help you realize your automotive dreams.

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