770 Columbus Ave
Lebanon, OH 45036

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Sales: 513-282-0151

Used Cars: 513-331-7723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Lebanon Ford

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

3448 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My sales guy Josh was great.

Reviewed by marianneboothDecember 06, 2024

My sales guy Josh was great..Really helped me along the way for trade in (jeep) an getting me the best deal on my 2019 Mazda CR-X 5. Which I love, keep up the good work.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I have been in the service lobby for three hours and

Reviewed by linnea.labbeDecember 03, 2024

I have been in the service lobby for three hours and thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it shouldn’t take long to get some answers, so I decided to wait. I still do not have an estimate on how much it’s going to cost to fix my touchscreen. I could have dropped the off and left. Service department just keeps saying they will have answers soon, meanwhile, I’ve been here almost 4 hours with no estimate on how much more time or how much it’s going to cost.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I am so sorry to hear this. I just spoke to our Service Manager. His name is Jeremy and will be speaking to you shortly. This is unacceptable and not up to par with our standards. Again, my apologies and hopefully we can resolve this quickly.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Logan Tanner was my salsman.

Reviewed by JeremyDecember 02, 2024

Logan Tanner was my salsman. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lebanon Ford

The Official Cars.com page of Lebanon Ford. Don't want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we're the dealership for you. We pride ourselves in offering a family friendly atmosphere and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.

Lebanon Ford is now the certified ROUSH Performance dealership serving the Greater Cincinnati and Southwest Ohio area. Our ROUSH Performance certification means you will get the same great service from the experts you know and love and the quality service you've come to expect from us.

Ready to buy? Get a price quote before visiting the dealership.

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