Jim Schmidt Ford

AJ was very professional, told me everything about the vehicle and the vehicle was at a great price.

After talking with a Sales Rep (Mike) about 2 of the vehicles I was interested in, I decided to make the 4 hour drive to the dealership. Sent Mike a message notifying that I was on my way to look at the trucks and see what we could do. My intention was to purchase both vehicles. After Mike told me to talk to Nick when I arrived. When I arrived I drove around the dealership to find the vehicles and was only able to find 1 of them. At first they were great and sent me out for a test drive on the 1st truck. when I returned I asked about the 2nd one and was told they sold it the night before. I then proceeded to talk price and trade on that truck and found that after sharing my information with them trade value was sub-par and then asking about financing and extended warranty, I notice a change in the attitude. He asked what bank I use (which I was already pre approved for more than the amount in question) he stated that the bank wanted another $15K as a down payment and the bank wouldn't cover the amount of the vehicle that they were selling. It did not seem like they wanted to earn my business. After leaving the dealership I called my bank and they stated that there was no inquiry about a loan from that dealership and they never stated that they would ot support a loan for that amount. This dealer gets most of thier cars from Auction and sells at a lower value because they can make more money on them, and sell mostly to dealers online or online purchases. They seemed as though they do not want to deal with Trade-ins or deal with customers face to face. We wasted our 4 hour trip there and the 4 hours being at the dealership. Needless to say this was a cash deal from the bank that he supposedly contacted (which he didn't). Will not be recommending this dealership to anyone.

What A Fantastic Experience. My husband and I were interested in a Ford Bronco so got online and looked on cars.com. I found one at Jim Schmidt Ford in Hicksville so I called spoke to Rick Thiel and said we wanted to look at it. Came in on Friday to test drive it and look at it. Instantly we were in love. Rick Thiel and his staff made it so easy we were able to get financing on a sat over phone and online by Monday of that week it was ours. We can’t thank Rick and staff enough. We Love it!!