Ford
New Car Dealership in Hartville, OH
Overall Rating
4.8/5
Read dealer reviews
Spitzer Ford Hartville, in Hartville, Ohio was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Ford cars, trucks, and SUVS.
Our Hartville Ford dealership is one of the premier Ford dealers in all of Ohio. Our commitment to customer service is second to none. We offer one of the most comprehensive Ford parts and service departments in the city of Hartville, Ohio. Spitzer Ford Hartville provides the city of Hartville, Ohio with the #1 Parts Team in the Hartville area.
Spitzer Ford Hartville's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Spitzer Ford Hartville Reviews
Overall Rating
4.8/5
256 out of 266 people recommended this dealer
Overall Facilities:
3.5/5
Ford service dept.
Reviewed by Nicholas Salamon
in New franklin, ohio
November 25, 2019
Very satisfied. Service work was explained to me. Excellent transportation provided. AA .
ZERO customer service
Reviewed by Scootr68
in Hartville, OH
August 02, 2019
Went to buy a 32k Jeep Wrangler Rubicon. Speedometer was off a bit and told them a $199 programmer would fix it and that summit has them. They lost a deal that was already approved through the bank over $199 because they refused to do that. they wanted to send the Jeep to their Jeep store in Cleveland which puts on another 100 miles onto the Jeep and more since the speedometer is off. So by the time you send one of your employees up to that other store from Hartville you pay for his or her time plus the mechanics time to reprogram plus travel time back. Where is the common sense? Wow, just wow. Funny how my wife bought a used Jeep Wrangler from sarchione Ford which also had the same issue of having oversized tires. sarchione sent a guy down to summit racing to get a programmer and literally handed the box to us so we could correct the tire size. Her Jeep was only $18, 000. It's obvious around here which dealerships accel at customer service. Spitzer Ford Hartville is definitely not one of those.. my salesman told me that Tim in finance is the one that declined the deal over the $199. Nice job Tim you lost a customer for life over $199. I guess we should have just stayed with sarchione for our used car purchases.
Fantastic!
Reviewed by A. Francis
in Akron, OH
April 29, 2017
Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.
