22110 W.S.R. 51
Genoa, OH 43430
Sales: 419-855-5431
Used Cars: 419-855-5430
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Genoa, OH that carry Chevrolet, Ford
Showing the most recent reviews from Cars.com and DealerRater.
Bought a truck from this place.
Bought a truck from this place. I knew it needed struts and brakes. A week later I got the parts installed just to find a huge oil leak and transmission issue. After contacting them Tony agreed to fix the issues. After 4 months they had the oil leak fixed and never addressed the transmission issue. They agreed again they would fix it and agreed to replace the torque converter. They pulled the transmission and found the torque converter was replaced and the transmission was rebuilt. This had a 24 month NON TRANSFERABLE warranty with the last owner. They never fixed it, they put it back together with the old parts and told me to pick it up. Sales manager tony tells me nothing he does is good enough for me.....no ,tony.....you agreed to fix it and backed out of the agreement. I have proof of all promises and lies. He claims he would find me another vehicle but it had to have enough play in the price to eat the costs of repairs on the junk vehicle. Bottom line is he screwed me big time selling me this 15k truck....it was his buddies truck so I guess that should have been a red flag. Now I have to go into more debt with this oil burning and transmission issue of a truck. Bottom line is I will never buy from any bauman again
Maximum rating = 5
Buying a car from baumanns
Rob was wonderful my husband bought his truck from him in 2019 I felt he was honest with me and made sure I got the best deal
Maximum rating = 5
Buyer beware!
Buyer beware Bought a used truck told was checked out by service so far water pump dripping and has a miss on light acceleration at 40-50. Hopefully coils and plugs I ordered will fix this. Should have kept my jeep
Dealer Response
Mark, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 855-8366 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Maximum rating = 5
In an era of continuous change we at the Baumann Auto Group would like to celebrate 59 years of successfully serving the community. We don't compromise honesty and ethics we proudly employ high quality people... and we care about the people we serve... which is YOU our loyal customer.The Baumann Auto Group has an exceptional sales and service team. So not only can you purchase your new vehicle from Baumann's but we'll keep it running smoothly with continued service maintenance.
Come in today and become part of the Baumann Family.
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