311 Commercial Parkway
Dover, OH 44622

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Reviews of Parkway Ford - OH

Overall Rating:

4.1 (out of 5)

90% recommend this dealer

1463 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

First service of new bronco; scheduled on line and was

Reviewed by Valley2525November 22, 2024

First service of new bronco; scheduled on line and was quickly serviced...need better coffee!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for your feedback on the service on your bronco and also thank you for the feedback on our coffee. I will mention that to leadership.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

My car has had grease on the steering wheel and driver's

Reviewed by todddawn67September 19, 2024

My car has had grease on the steering wheel and driver's seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could be better! No one appreciates getting oil on their clothing.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly with knowledge of what they are selling.

Reviewed by oldbarn1872September 17, 2024

Friendly with knowledge of what they are selling. All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks !

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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