1101 Columbus Pike
Delaware, OH 43015

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Sales: 740-521-5667

Used Cars: 740-251-4331

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00pm – 6:00pm
Thu 9:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Byers Ford

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

846 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Cody was excellent!

Reviewed by bkuselJune 02, 2024

Cody was excellent! Always was available and had time to help. The whole staff at the dealership was great

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The dealership is not respond to my questions.

Reviewed by Russ from MissouriMay 04, 2024

The dealership is not respond to my questions. I have no desire to do business with them or Cars.com.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Russ, This is Nick Borgia and I'm the Internet Manager here at Byers Ford. I sincerely apologize for our lack of communication with you. If you would like, you can email me directly at nborgia@byersauto.com and I'm happy to answer all of your questions. Thank you for your patience and understanding. I look forward to hearing from you soon. Sincerely, Nick Borgia Byers Ford

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

If you are looking for a great place to buy a used car

Reviewed by Lori LApril 26, 2024

If you are looking for a great place to buy a used car (or a new one), this is the place to go. From start to finish, I was treated like the most important customer they had. I found a 2022 Ford Escape online. When I went to see it, Bob Drollinger and Grant Ceneskie treated me like a queen. They went above and beyond to accommodate me in every way possible. Coming from a 2011 base model Corolla, I had no idea how most of the gadgets in my new car worked. Grant was so patient with me, explaining everything I asked him with humor and kindness. And even Steve, the F&I Manager, was completely upfront with me. I told him right away that I didn't want ANY of the extra "shenanigans" dealerships (ex: Ricart) usually try to sneak in and oftentimes nearly force you to take, and that was the end of the discussion. Steve was ZERO pressure. I did end up buying an extended warranty, but NOT because Steve pressured me. I keep my cars for a very long time. Since this car is so nice, I will probably keep it until the wheels fall off. The cost of the warranty vs what it covers and how long it lasts made this a no-brainer. But again, there was no pressure. As I had been shopping around for this exact car for a minute, I already knew I was getting a great deal on the price of the car, so the added peace of mind from the warranty was well worth it for me. And since I was a cash buyer, and they weren't making any back-end money from the bank that dealerships typically count on, I would have thought the pressure would have been high. But nope. Steve was a rock star. In summary, my husband and I don't buy cars often, but when we do, you can count on one thing: Byers Ford in Delaware is where we'll be heading!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Byers Ford

Byers Ford is located just 11 miles north of I-270 on US 23 in Delaware Ohio and we are here to assist customers in Delaware, Franklin, Knox, Licking, Morrow, Marion, and Union counties. We also are here to help you with a purchase from anywhere in the United States! We EXPECT to EXCEED your expectations! Check out all of our inventory at www.byersford.com. Byers is family owned and operated and has been in the transportation business since 1897 and we're one of the top EV dealers in Ohio.

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