3098 OH-5
Cortland, OH 44410

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Sales: 330-282-8216

Used Cars: 330-282-8215

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:30pm

Reviews of Mark Thomas Ford, Inc.

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

329 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was very pleased with my salesman.

Reviewed by Cheryl Tomlinson from Farmdale, OHNovember 18, 2025

I was very pleased with my salesman. He took his time to show me what i wanted and answered all my questions. I have dealt with Mark Thomas Ford for many years. This is my 3rd or 4th Escape. We have had many other Fords over the last 50 years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

4.0 (out of 5)

The service I have received has been just routine oil

Reviewed by Edward Stafford from Warren, OhioOctober 03, 2025

The service I have received has been just routine oil changes since buying the car. I am awaiting further information about a recall. The car is running satisfactorily.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Edward, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Mark Thomas always takes good care of my Bronco.

Reviewed by Cheryl Tomlinson from Farmdale,OHOctober 01, 2025

Mark Thomas always takes good care of my Bronco. Staff is great! Jackie is the best, keeps you updated while you wait. Very friendly. I have been coming to Mark Thomas Ford for many years.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Cheryl, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

About Mark Thomas Ford, Inc.

Mark Thomas Ford's highly trained sales staff has earned a credible reputation with their 14 years of service and commitment. Our goal at Mark Thomas Ford is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at highly competitive prices. However Mark Thomas Ford's support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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