3098 OH-5
Cortland, OH 44410

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Sales: 330-282-8216

Used Cars: 330-282-8215

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:30pm

Reviews of Mark Thomas Ford, Inc.

Overall Rating:

4.6 (out of 5)

96% recommend this dealer

310 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They always go above and beyond.

Reviewed by K.levakMay 03, 2024

They always go above and beyond. We wouldn’t go anywhere else to purchase a vehicle!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

while buying a truck is usually a bad experience.

Reviewed by deanriceMarch 17, 2024

while buying a truck is usually a bad experience. my experience at Mark Thomas Ford was the opposite.. Steve Bott and Tom Levak made it very easy.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service all around

Reviewed by Bobbie Ingram from Orwell, OhFebruary 24, 2024

Tyler and todd are both amazing!! My car buying experience wasn't near as stressful as other places. Polite. Funny. Fast.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Bobbie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mark Thomas Ford, Inc.

Mark Thomas Ford's highly trained sales staff has earned a credible reputation with their 14 years of service and commitment. Our goal at Mark Thomas Ford is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at highly competitive prices. However Mark Thomas Ford's support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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