Mark Thomas Ford, Inc.

Ford New Car Dealership in Cortland, OH

3098 OH-5
Cortland, OH 44410

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Sales: 330-282-8216

Used Cars: 330-282-8215

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:30pm
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Reviews of Mark Thomas Ford, Inc.

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

330 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was able to quickly find the exact car I wanted and was

Reviewed by Dj93January 22, 2026

I was able to quickly find the exact car I wanted and was happy with the price. The process of buying was incredibly easy and never felt pushed or presssured

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very pleased with my salesman.

Reviewed by Cheryl Tomlinson from Farmdale, OHNovember 18, 2025

I was very pleased with my salesman. He took his time to show me what i wanted and answered all my questions. I have dealt with Mark Thomas Ford for many years. This is my 3rd or 4th Escape. We have had many other Fords over the last 50 years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

The service I have received has been just routine oil

Reviewed by Edward Stafford from Warren, OhioOctober 03, 2025

The service I have received has been just routine oil changes since buying the car. I am awaiting further information about a recall. The car is running satisfactorily.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Edward, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mark Thomas Ford, Inc.

Mark Thomas Ford's highly trained sales staff has earned a credible reputation with their 14 years of service and commitment. Our goal at Mark Thomas Ford is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at highly competitive prices. However Mark Thomas Ford's support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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