Mark Thomas Ford, Inc. in Cortland including address, phone, dealer reviews, directions, a map, inventory and more

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3098 OH-5
Cortland, OH 44410

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Sales: 330-282-8216

Used Cars: 330-282-8215

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:30pm

Reviews of Mark Thomas Ford, Inc.

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

237 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Purchased new F150

Reviewed by John Kubec from Mentor ,OhioJune 17, 2021

Salesman Zach and Finace Todd great customer service. Thanks

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Oil change

Reviewed by John Thomas from Canfield, ohioJune 12, 2021

Always a good experience. Waiting room is comfortable and guest friendly

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mark Thomas Ford is THE BEST!!!

Reviewed by Rose Grubbs from Warren, OhioJune 07, 2021

They are the best dealership! Everyone is friendly and helpful! I wouldn?t buy or service my cars anywhere else!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Rose, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Mark Thomas Ford, Inc.

Mark Thomas Ford's highly trained sales staff has earned a credible reputation with their 14 years of service and commitment. Our goal at Mark Thomas Ford is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at highly competitive prices. However Mark Thomas Ford's support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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