5575 Keim Circle
Columbus, OH 43228

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Sales: 614-888-3333

Used Cars: 614-888-3333

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm

Reviews of Valley Ford of Columbus

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

325 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership was nice and clean and everyone was very

Reviewed by Cmdiallo77October 20, 2025

The dealership was nice and clean and everyone was very friendly! Tony Townsend was especially helpful during the whole process!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your review! We are so glad to hear that everyone was friendly and you had a great experience. We hope you enjoy your vehicle! Best regards, Valley Ford of Columbus

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bedell is awesome.

Reviewed by MindyMcAugust 14, 2025

Bedell is awesome. She always takes time to make sure our needs are met. Always goes above and beyond

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your review! We are so happy to hear Bedell goes above and beyond and made your experience great. We will be sure to pass along your kind words to her! Best regards. Valley Ford of Columbus

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I absolutely loved this dealership.

Reviewed by achain1625August 04, 2025

I absolutely loved this dealership. I had been searching for a truck for about 2 weeks and found nothing that "ticked all the boxes." I saw a 2021 Toyota Tacoma on Valley Ford's website, and went to test drive the vehicle. From the front desk person, our sales person Jake, and the finance manger...not one of them pushed to sell. They answered questions, they asked questions and had us in and out in about 3 hours (test drive to driving the car home). Jake, our sales person, was incredibly friendly, funny and knowledgeable. Thank you all so much!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for the kind words! We’re thrilled to hear that your experience with Jake and the rest of our team was smooth, stress-free, and enjoyable. We know how important it is to find the right vehicle, and we're so glad that 2021 Tacoma checked all the boxes for you! We truly appreciate you making the trip to Valley Ford and taking the time to share your experience. Enjoy your new truck, and don’t hesitate to reach out if you ever need anything in the future. Best regards, Valley Ford of Columbus

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Valley Ford of Columbus

Here at Valley Ford of Columbus, it’s our goal to keep you, and all our Columbus customers, driving safely and happily. Whether that means helping you buy a new Ford or used vehicle or providing quality service and parts, we’re dedicated to providing a dealership experience that’s 100 percent satisfactory. Our team has worked hard to excel in all aspects of our full-service business, which covers retail and commercial sales, parts, service, and a body shop. We value transparency, honesty, and a family-oriented atmosphere, so you can expect a personal approach every time you visit. Ohio Doc Fee- $387.00

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